Problems owners report
Complaints filed with NHTSA about the 2017 Infiniti QX30, by the system named in each complaint. One complaint can name several.
- Air bags11
- Electrical system8
- Steering7
- Power train5
- Unknown or other4
- Service brakes4
- Visibility/wiper4
- Exterior lighting2
- Engine2
- Structure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2017 QX30 vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2017 Infiniti QX30 failed the safety check 2.30% of the time — 28% more often than the average 2017 passenger car (1.79%). Median odometer at inspection: 60,586 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2017
1,633 new Infiniti QX30 cars were registered in the EU, Norway and Iceland in 2017; the largest markets were France (424), Spain (369), Italy (346).
- Average mass
- 1,588 kg
- Average CO₂
- 129 g/km (NEDC)
- Average power
- 133 kW
- Fuel type recorded
- Diesel 95% · Petrol 4.5%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the United Kingdom
126 cars built in 2017 were licensed for the road at the end of 2025, and 1 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 134 of these cars first registered in 2017 took their annual MOT test. 87% passed first time; among all cars first registered in 2017 the figure was 82%.
| Failed on | These cars | All cars from 2017 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 5.2% | 4.7% |
| Tyres | 5.2% | 5.7% |
| Suspension | 3.7% | 3.1% |
| Brakes | 1.5% | 3.6% |
| Noise, emissions and leaks | 1.5% | 1.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
5 2017 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2017 Infiniti QX30 SW AWD | — | 0.0 % |
| 2017 Infiniti QX30 SW FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 8.5–9.4 L/100 km (about 25–28 mpg US), CO₂ 200–221 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| QX30 · Compact · Premium gasoline | 9.7 | 7.1 | 8.5 |
| QX30 AWD · Compact · Premium gasoline | 10.6 | 8.0 | 9.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
4 Transport Canada recalls for the 2017 Infiniti QX30.
| 2021341 2 Jun 2021 | Steering Issue: On certain vehicles, the universal joint connection on the steering shaft could loosen over time. As a result, there could be noise or a change in stee… |
| 2017538 2 Nov 2017 | Airbag On certain vehicles, electrostatic discharge, when combined with a broken clock spring and insufficient grounding of the steering components, could lead to an i… |
| 2017115 7 Mar 2017 | Airbag On certain vehicles, the generant mix ratio of the driver side curtain airbag may not meet specifications. In the event of a crash, an improper generant mix cou… |
| 2016649 22 Dec 2016 | Airbag Certain vehicles may have been equipped with a passenger frontal airbag inflator that does not meet specifications. This could cause the passenger frontal airba… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Infiniti told its dealers about the 2017 Infiniti QX30: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11002539 | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11002537 | CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001653 | CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001182 | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001179 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001177 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10251530 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010. |
| 10249897 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010. |
| 10249891 | TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10242043 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10242042 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10235695 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10235451 | HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10233823 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the clie |
| 10233611 | ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232646 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232645 | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232644 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10227253 | DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > F |
| 10227251 | 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch Services are no longer available on the APPLIED VEHICLES listed above. |
| 10213151 | SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of t |
| 10208943 | BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicles 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. Battery volta |
| 10208936 | DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10208933 | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10208932 | EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Desiccated Air Bag Inflator Rupture
NHTSA Office of Defects Investigation