Problems owners report
Complaints filed with NHTSA about the 2023 Infiniti QX60, by the system named in each complaint. One complaint can name several.
- Unknown or other8
- Electrical system7
- Engine5
- Fuel/propulsion system4
- Service brakes3
- Lane departure3
- Power train3
- Steering2
- Visibility/wiper2
- Forward collision avoidance2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 Infiniti QX60 failed the safety check 0.71% of the time — 3% more often than the average 2023 passenger car (0.69%). Median odometer at inspection: 14,750 miles.
8,206first inspections
0.71%failed on safety
14,750 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Infiniti QX60 SUV AWD | ★★★★★ | 0.0 % |
| 2023 Infiniti QX60 SUV FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 10.7 L/100 km (about 22 mpg US), CO₂ 251 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| QX60 AWD · Sport utility vehicle: Standard · Premium gasoline | 11.9 | 9.3 | 10.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2023 Infiniti QX60.
| 2023644 6 Dec 2023 | Lights And Instruments Issue: In certain situations, a software problem in the adaptive front-light system (AFS) could cause the headlamps to become incorrectly aimed while driving.… |
| 2023223 14 Apr 2023 | Seats And Restraints Issue: On certain vehicles, the driver's seat frame may not have been properly welded. As a result, the seat frame could break in a crash. Safety Risk: … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
23V814000 · Exterior lighting4 Dec 2023 · 20,051 vehicles
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
23V268000 · Seats13 Apr 2023 · 12,400 vehicles
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
23V108000 · Seats21 Feb 2023 · 17 vehicles
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Infiniti told its dealers about the 2023 Infiniti QX60: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009065 | SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owners manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if |
| 11009064 | DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D |
| 11006992 | VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. |
| 11006991 | DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for IMMOBILIZER is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this re |
| 11006967 | SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022. |
| 11006964 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11006961 | TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures |
| 11005302 | VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 QX60; DRIVERS SEAT RAIL INSPECTION INTRODUCTION Infiniti is conducting this voluntary safety recall campaign on certain specific model year 2022-2023 QX60 vehicles to inspect, and if necessary, replace the Drivers Seat Rail. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification numbers PC967 and PC981 to this campaign. The applicable number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY It is the reta |
| 11005301 | REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 8, 2023 has been revised to include the following: The restriction on parts for this campaign will be removed and retailers will be able to order parts via normal process beginning July 30, 2024 Parts on order in DBS will be fulfilled |
| 11004959 | REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11004958 | BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin. |
| 11004957 | INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin. |
| 11001190 | POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING SERVICE INFORMATION Individual strut components are available to service specific issues that have been diagnosed in a strut assembly. If a strut has been confirmed as having a popping noise while turning, refer to the Repair Overview flow chart on page 2 to confirm that the SERVICE PROCEDURE on page 3 applies. HINT: The SERVICE PROCEDURE in this bulletin is only meant to supplement the information found in the Electronic Service Manual (ESM). Refer to the ESM for information to remove and service the vehicles struts. |
| 11001187 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001182 | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001179 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001177 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001046 | DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for IMMOBILIZER is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. |
| 10251530 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010. |
| 10249897 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010. |
| 10246433 | POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: Verify that the 3rd row seat headrests are folded forward. o If the 3rd row seat headrests are not folded forward, the headrests can contact the 2nd row seats and prevent the power folding 3rd row seat from returning upright. Verify that the floor between the 2nd and 3rd row seats is clear of any obstructions. o If there are obstructions on the floor, c |
| 10246432 | MIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for MULTI CYL MISFIRE stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year specific SERVICE PROCEDURE with the Repair Overview on page 2. 2. Confirm the current ECM and TCM part numbers. 3. Reprogram the ECM and/or the TCM, if applicable. |
| 10246429 | SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10245152 | GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the front driver (LH) and front passenger (RH) side moonroof drain tube grommets. |
| 10243707 | AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
NHTSA manufacturer communications (public domain)