Problems owners report
Complaints filed with NHTSA about the 2004 International 3800, by the system named in each complaint. One complaint can name several.
- Service brakes, air1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
ON CERTAIN SCHOOL AND TRANSIT BUSES THE STUDS USED TO SECURE THE POWER STEERING PUMP TO THE ENGINE BLOCK CAN FAIL, RESULTING IN ENGINE OIL LEAKAGE AND COMPLETE LOSS OF POWER STEERING. THE POWER STEERING PUMP IS DESIGNED TO PROVIDE POWER ASSIST TO BOTH THE STEERING SYSTEM AND THE HYDRAULIC BRAKING SYSTEM. SHOULD STUD FAILURE CAUSE THE PUMP TO BECOME DISENGAGED FROM ITS DRIVE GEARS, A REDUCTION OF THE FLUID FLOW RATE TO THE BRAKE SYSTEM COULD OCCUR AND POSSIBLY CAUSE AN EXTENDED STOPPING DISTANCE AS WELL AS INCREASED STEERING WHEEL EFFORTS.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What International told its dealers about the 2004 International 3800: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010428 | This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. |
| 10251414 | Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine. |
| 10251409 | Suggested alignment target values when performing a vehicle axle alignment. |
| 10246231 | J1939 Data Link Source Address Information |
| 10243610 | How to request a horsepower quote; all International and Cummins engines |
| 10243596 | General Wheel Speed Sensor Troubleshooting |
| 10243595 | Diagnosis of chassis wander complaints. |
| 10234000 | Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions |
| 10222490 | Pico Scope CCOS (Crankcase Separator Test) |
| 10219330 | PicoScope Test One Channel RCT |
| 10219325 | PicoScope Test Resistance and Ohmmeter |
| 10219319 | PicoScope Test for Datalink (CAN) Health Shorts & opens |
| 10219314 | PicoScope Test - Battery Loss of Charge - Parasitic Draw Test |
| 10209487 | Calculating pulses per mile (speedometer setting); only models equipped with International engines |
| 10204139 | Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps |
| 10204137 | J1939 Data Link Troubleshooting |
| 10204134 | WABCO Full Power Brake Diagnostic Code (DTC) Index |
| 10201758 | Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines |
| 10199915 | General wheel speed sensor troubleshooting |
| 10198708 | Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems |
| 10179296 | Codes 141, 142, and 621 in a 2-box ECM/IDM; only models with 2-box ECM/IDM from 2003-2007 |
| 10179294 | Driveline Information Center and Troubleshooting Procedures |
| 10179289 | Repair Procedures for Vehicles Struck by Lightning |
| 10177073 | This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs. |
| 10173025 | Cleaning and Disinfecting Trucks and Buses |
NHTSA manufacturer communications (public domain)
NHTSA investigations
POWER STEERING STUD FAILURE
NHTSA Office of Defects Investigation