Problems owners report
Complaints filed with NHTSA about the 2002 International 3800, by the system named in each complaint. One complaint can name several.
- Engine and engine cooling2
- Steering1
- Service brakes, hydraulic1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls in Canada
1 Transport Canada recall for the 2002 International 3800.
| 2002165 18 Sept 2002 | Brakes On certain vehicles, the TRW Model 410M ECU (Electronic Control Unit) can misinterpret particular false wheel speed signals generated from any of the following … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What International told its dealers about the 2002 International 3800: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010428 | This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. |
| 10251414 | Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine. |
| 10251409 | Suggested alignment target values when performing a vehicle axle alignment. |
| 10246231 | J1939 Data Link Source Address Information |
| 10243610 | How to request a horsepower quote; all International and Cummins engines |
| 10234000 | Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions |
| 10222490 | Pico Scope CCOS (Crankcase Separator Test) |
| 10219330 | PicoScope Test One Channel RCT |
| 10219325 | PicoScope Test Resistance and Ohmmeter |
| 10219319 | PicoScope Test for Datalink (CAN) Health Shorts & opens |
| 10219314 | PicoScope Test - Battery Loss of Charge - Parasitic Draw Test |
| 10209487 | Calculating pulses per mile (speedometer setting); only models equipped with International engines |
| 10204139 | Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps |
| 10204137 | J1939 Data Link Troubleshooting |
| 10201758 | Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines |
| 10199915 | General wheel speed sensor troubleshooting |
| 10198708 | Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems |
| 10179294 | Driveline Information Center and Troubleshooting Procedures |
| 10179289 | Repair Procedures for Vehicles Struck by Lightning |
| 10177073 | This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs. |
| 10173025 | Cleaning and Disinfecting Trucks and Buses |
| 10172045 | J1939 Data Link Troubleshooting |
| 10165643 | Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX |
| 10163416 | Suspension Lean Diagnostics; All models |
| 10162034 | J1939 Data Link Source Address Information |
NHTSA manufacturer communications (public domain)
NHTSA investigations
OVERHEATING FRONT AND REAR BRAKES
NHTSA Office of Defects Investigation