Problems owners report
Complaints filed with NHTSA about the 2016 International Workstar, by the system named in each complaint. One complaint can name several.
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
New York safety inspections
At its first New York inspection the 2016 International Workstar failed the safety check 0.89% of the time — 55% less often than the average 2016 passenger car (1.97%). Median odometer at inspection: 45,166 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
4 Transport Canada recalls for the 2016 International Workstar.
| 2020643 23 Dec 2020 | Powertrain Issue: On certain trucks equipped with an automatic transmission, when the engine RPM increases for the stationary power take off (PTO), it can overcome the p… |
| 2017456 20 Sept 2017 | Steering On certain vehicles, the castellated nut and cotter pin on the steer axle may not have been tightened to specification. This could cause the tie rod to become l… |
| 2016367 19 Jul 2016 | Lights And Instruments Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 108 - Lighting System and Retroreflective Devices. For veh… |
| 2015120 18 Mar 2015 | Brakes On certain vehicles, brake chamber diaphragm(s) may not be properly seated. This could lead to brake drag, causing brake overheating or unintended spring brake … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Navistar, Inc. (Navistar) is recalling certain model year 2016 International PayStar trucks manufactured January 19, 2015, to January 20, 2015, and 2016 International WorkStar trucks manufactured on January 19, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.
Navistar, Inc. (Navistar) is recalling certain model year 2015-2016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism. This could cause dragging or overheated brakes.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What International told its dealers about the 2016 International Workstar: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010428 | This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. |
| 10253970 | This document details the procedure that must be followed to ensure proper alternator troubleshooting. |
| 10251414 | Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine. |
| 10251409 | Suggested alignment target values when performing a vehicle axle alignment. |
| 10246231 | J1939 Data Link Source Address Information |
| 10244926 | Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present. |
| 10243610 | How to request a horsepower quote; all International and Cummins engines |
| 10243601 | Cummins B6.7 Grid Heater Relay |
| 10243596 | General Wheel Speed Sensor Troubleshooting |
| 10243595 | Diagnosis of chassis wander complaints. |
| 10243594 | Certain International N13 engines may be noncompliant to the required On Board Diagnostics (OBD) Monitor, Manufacturers Self-Test (MST) for over-boost, Exhaust Gas Recirculation (EGR) low flow, and EGR high flow monitors. Under certain conditions, this noncompliance may result in the failure to detect an increase in regulated air pollutants. |
| 10241555 | J1939 Data Link Source Address Information |
| 10241554 | J1939 Data Link Troubleshooting |
| 10240193 | Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines |
| 10237468 | New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines |
| 10236042 | New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines |
| 10234021 | Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines |
| 10234015 | Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines |
| 10234000 | Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions |
| 10232616 | Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines |
| 10231068 | QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines |
| 10227455 | J1939 Data link source address information |
| 10222490 | Pico Scope CCOS (Crankcase Separator Test) |
| 10219330 | PicoScope Test One Channel RCT |
| 10219328 | PicoScope Wheel Speed Sensor Test |
NHTSA manufacturer communications (public domain)