Problems owners report
Complaints filed with NHTSA about the 2020 Jeep Compass, by the system named in each complaint. One complaint can name several.
- Engine79
- Electrical system66
- Power train29
- Unknown or other29
- Steering8
- Vehicle speed control7
- Service brakes7
- Visibility/wiper4
- Wheels4
- Fuel/propulsion system4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 52 2020 Compass vehicles were involved in crashes on US public roads in which someone died; 24 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Jeep Compass failed the safety check 1.78% of the time — 52% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 31,770 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
47,081 new Jeep Compass cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Italy (26,538), Germany (5,677), Spain (4,078).
- Average mass
- 1,645 kg
- Average CO₂
- 158 g/km (WLTP)
- Average power
- 102 kW
- Fuel type recorded
- Diesel 56% · Petrol 34% · Petrol/electric 10%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Engines
The most common engines in 2020 Jeep Compass cars on Dutch roads are the 1.3 petrol (110 kW, 148 hp), 1.3 hybrid (132 kW, 177 hp) and 1.3 petrol (96 kW, 129 hp), out of 6 versions with at least 20 cars.
| Engine | Power | Cars |
|---|---|---|
| 1.3 petrol | 110 kW 148 hp | 242 |
| 1.3 hybrid | 132 kW 177 hp | 153 |
| 1.3 petrol | 96 kW 129 hp | 87 |
| 1.3 hybrid | 96 kW 129 hp | 54 |
| 1.4 petrol | 125 kW 168 hp | 33 |
| 1.4 petrol | 103 kW 138 hp | 26 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
599 first registered in 2020 are on Dutch roads; 46% arrived later as imports. Median list price when new: €42,410.
Most common APK defects
- Bandenspanning niet op juiste waarde168
- Band onvoldoende profiel91
- Dimlicht onjuist afgesteld79
- Ruitenwisserinstallatie geeft onvoldoende zicht37
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm33
- Band beschadigd32
- Mistachterlicht werkt niet (goed)9
- Mistlicht voor onjuist afgesteld9
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
1,591 cars built in 2020 were licensed for the road at the end of 2025, and 7 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 1,627 of these cars first registered in 2020 took their annual MOT test. 87% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 6.9% | 4.9% |
| Lamps, reflectors and electrical equipment | 2.7% | 3.0% |
| Visibility | 2.6% | 2.8% |
| Brakes | 1.3% | 1.8% |
| Suspension | 0.9% | 0.7% |
| Noise, emissions and leaks | 0.6% | 0.6% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
7 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 53,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
185 2020 cars are on the New Zealand register; 1% arrived as used imports, 98% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Jeep Compass SUV AWD | ★★★★☆ | 20.6 % |
| 2020 Jeep Compass SUV FWD | ★★★★☆ | 20.2 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- No
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 9.0–9.3 L/100 km (about 25–26 mpg US), CO₂ 211–218 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Compass · Sport utility vehicle: Small · Regular gasoline | 10.4 | 7.3 | 9.0 |
| Compass · Sport utility vehicle: Small · Regular gasoline | 10.6 | 7.6 | 9.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2020 Jeep Compass.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2020154 9 Apr 2020 | Visual System Issue: On certain vehicles, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not c… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2020 Jeep Compass: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010791 | "Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the following: Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure" |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11008145 | Door Ajar Light On With Door(s) Closed. |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11004839 | "Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance." |
| 11004151 | Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002805 | "Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions chang |
| 11002796 | "12V Battery Low Level Charge Notification On Customers Mobile Application Vehicle's 12V battery Low Level Charge notification on customers mobile application." |
| 11002425 | MOTOR - WINDSHIELD WIPER |
| 11001037 | Door Ajar Light On With Door(s) Closed. |
| 11000992 | Checking Radio Software Level On A VP2 Radio |
| 11000866 | Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed |
| 10251785 | SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10248014 | Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42. |
| 10247995 | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. |
| 10247953 | Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw |
| 10247477 | Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software. |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10243209 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 10243208 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
NHTSA manufacturer communications (public domain)
NHTSA investigations
False overheat leading to loss of motive power
NHTSA Office of Defects Investigation