Problems owners report
Complaints filed with NHTSA about the 1997 Kenworth W900, by the system named in each complaint. One complaint can name several.
- Tires1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 14 1997 W900 vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
3 Transport Canada recalls for the 1997 Kenworth W900.
| 2001138 31 May 2001 | Suspension Certain heavy duty trucks equipped with Meritor FG941 steer axles. The Gross Axle Weight Rating (GAWR) was determined incorrectly and over-stated on the vehicle… |
| 2001104 16 May 2001 | Suspension On certain vehicles, the rear suspension is regularly subjected to extreme articulation, resulting in flexing of the joint. Failure of the lower sway arm attach… |
| 1997144 19 Aug 1997 | Suspension NOTE: VEHICLES EQUIPPED WITH AIRGLIDE 200 REAR SUSPENSION. DUE TO THE MATERIALS USED IN THE SWAY BAR ARMS AND THE STUDS AS WELL AS THE STUD PLATING, A COMBINAT… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH MERITOR FG941 STEER AXLES. THE GROSS AXLE WEIGHT RATING (GAWR) WAS DETERMINED INCORRECTLY AND OVER-STATED ON THE VEHICLE CERTIFICATION LABEL. WITH THE INCORRECT GAWR LISTED, THESE LABELS DO NOT MEET THE CERTIFICATION REQUIREMENTS OF PART 567, "REQUIREMENTS FOR MANUFACTURERS OF MOTOR VEHICLES." VEHICLES WILL BE REMEDIED EITHER BY ASSIGNING THE PROPER WEIGHT RATING OR, IF POSSIBLE, BY CHANGING THE NECESSARY COMPONENTS TO MEET THE CURRENTLY ASSIGNED WEIGHT RATING.
VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CATERPILLAR 3406E ENGINES. THE ROUTING OF THE ELECTRICAL AND FUEL LINES CAN CAUSE CHAFFING OF THE WIRING HARNESS ON THE FUEL LINE.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DESIGN LEVEL 1, ROCKWELL FF980 SERIES FRONT AXLE. THE FRONT AXLE HUB FLANGE CAN DEVELOP CRACKS DUE TO HIGH STRESS LEVELS.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH KENWORTH AIRGLIDE 200 REAR SUSPENSION. DUE TO MATERIALS USED IN THE SWAY BAR ARMS AND STUDS AS WELL AS THE STUD PLATING MATERIAL, STRESS CORROSION CRACKING AND BENDING FATIGUE CAN OCCUR IN THE REAR SUSPENSION SWAY BAR ARMS AND STUDS CAUSING THE STUD TO FAIL PREMATURELY.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kenworth told its dealers about the 1997 Kenworth W900: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10188550 | Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. |
| 10177021 | Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. |
| 10173205 | Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. |
| 10168703 | Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. |
| 10056911 | KENWORTH: SOME TRUCKS FAILED TO MEET COMPANY STANDARDS FOR AIR VOLUME LIFT AXLE AND THE COMPANY WILL INCREASE AIR VOLUME FOR WORTHWHILE IMPROVEMENT TO EXCEED GOVERNMENT FMVSS 121. MODEL T800, W900. *PE |
| 10045240 | KENWORTH: OIL COLLECTION AT CAC INTAKE PIPE IS CAUSED BY AN IMBALANCE IN TURBOCHARGER PRESSURES. MODELS T660, T800, T700, AND W900. *PE |
| 10040181 | PACCAR: ENGINEERING STANDARDS HAVE CHANGED AND THERE ARE NOW ENGINES WITH HEAT TREATED BOLTS. *RM |
| 10040180 | PACCAR: A SOFTWARE UPDATE IS CAUSING THE CHECK ENGINE LIGHT TO COME ON. *RM |
| 10027646 | KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE |
NHTSA manufacturer communications (public domain)