Problems owners report
Complaints filed with NHTSA about the 2024 Kia EV9, by the system named in each complaint. One complaint can name several.
- Electrical system102
- Unknown or other39
- Forward collision avoidance25
- Suspension21
- Lane departure20
- Vehicle speed control17
- Steering14
- Wheels14
- Seats11
- Fuel/propulsion system10
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Kia EV9 failed the safety check 0.47% of the time — 11% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 3,665 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
1,066 first registered in 2024 are on Dutch roads; 2% arrived later as imports. Median list price when new: €77,795.
Most common APK defects
- Band beschadigd1
- Afgedekt onderdeel niet beoordeeld 5.1b.31
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm1
- Ruitenwisserinstallatie geeft onvoldoende zicht1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
2,488 cars built in 2024 were licensed for the road at the end of 2025, and 12 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
319 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026, with an average of 26,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
195 2024 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Kia EV9 SUV AWD | ★★★★★ | 10.7 % |
| 2024 Kia EV9 SUV RWD | ★★★★★ | 10.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
3 Transport Canada recalls for the 2024 Kia EV9.
| 2024775 20 Dec 2024 | Seats And Restraints Issue: On certain vehicles, the bolts that secure the second and/or third-row seat(s) may be missing. As a result, the seat(s) could move or detach in a crash… |
| 2024535 17 Sept 2024 | Brakes Issue: On certain vehicles, a software problem could cause the remote smart parking assist (RSPA) not to work properly. This problem could lead to reduced bra… |
| 2024549 15 Aug 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2024 Kia EV9: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009494 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA b |
| 11009493 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Power Seat Module (PSM) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 6, 2023 to improve the front seat Easy Assist and Leg Rest operation, preventing the driver's leg rest from extending while driving. In addition, the softwar |
| 11009074 | TECHNICAL SERVICE BULLETIN: CCNC DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the Dealer Mode function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a Reset Network and/or Factory Reset to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working. |
| 11008037 | TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the Dealer Mode function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a Reset Network and/or Factory Reset to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working. |
| 11005366 | TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the Dealer Mode function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a Reset Network and/or Factory Reset to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working. |
| 11005209 | OVER-THE-AIR: SOFTWARE UPDATE FOR TIRE PRESSURE MONITORING SYSTEM (SA579) - This Over-the-Air (OTA) software update is designed to update the Body Domain Controller (BDC) logic of certain 2024 EV9 vehicles. This update is designed to reduce the unintended illumination of Tire Pressure Monitoring System (TPMS) warning lights. |
| 11004929 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BDC-BCM LOGIC IMPROVEMENT FOR DTC C1126 (SA579) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Body Domain Controller (BDC) Body Control Module (BCM) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through February 21, 2024. The BDC Motor Control Unit (MCU) may incorrectly read the 12V auxiliary battery voltage as 0V. If this condition occurs, the tire pres |
| 11004387 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCMS RESERVED BATTERY CHARGING LOGIC IMPROVEMENT (SA577) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Vehicle Charging Management System (VCMS) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through April 1, 2024. The vehicles High Voltage Battery (HVB) can be scheduled to charge at a specific date/time using the scheduled charging feature. The affected ve |
| 11004385 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR EWP OPERATION AND ICCU REPLACEMENT (SA570) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Water Pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 Volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 11, 2024. A disparity may occur between the actual temperature and |
| 11004383 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGING CONTROL UNIT LOGIC IMPROVEMENT (SA568) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software on the Integrated Charging Control Unit (ICCU) on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through March 21, 2024 to improve the auxiliary 12-V battery charging under low voltage conditions. The affected vehicles may experience a discharged 12-V battery whil |
| 11004382 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION (SA567): INTEGRATED LED HEADLAMP CONTROL UNIT OPERATION LOGIC IMPROVEMENT (SA567) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software on the Integrated LED Headlamp Control Unit ILCU on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 25, 2024. The ILCU can switch from standby mode to active mode potentially causing the 12V auxiliary battery to discharge while |
| 11004380 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA b |
| 11002353 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BDC-BCM LOGIC IMPROVEMENT FOR DTC C1126 (SA579) - This bulletin provides information to improve the Body Domain Controller (BDC) Body Control Module (BCM) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through February 21, 2024. The BDC Motor Control Unit (MCU) may incorrectly read the 12V auxiliary battery voltage as 0V. If this condition occurs, the tire pressure monitoring system (TPMS) light will blink for approximately one (1) minute and then remain illuminated, with the DTC C1126. |
| 11001606 | OVER-THE-AIR: SOFTWARE UPDATE FOR ICCU (SA577) - This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS) logic of certain 2024 EV9 vehicles. This update is designed to improve Scheduled Charging by reducing intermittent charging interruptions. |
| 11001604 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCMS RESERVED BATTERY CHARGING LOGIC IMPROVEMENT (SA577) - This bulletin provides information to improve the Vehicle Charging Management System (VCMS) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through April 1, 2024. The vehicles High Voltage Battery (HVB) can be scheduled to charge at a specific date/time using the scheduled charging feature. The affected vehicles might experience inoperable High Voltage Battery (HVB) charging issues when the scheduled charging feature is enabled. |
| 11001603 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR EWP OPERATION AND ICCU REPLACEMENT (SA570) - This bulletin provides information to improve the Electric Water Pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 Volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 11, 2024. A disparity may occur between the actual temperature and sensed temperature of the Integrated Charging Control Unit (ICCU) during high-current AC charging, predominantly in cold weather environments. If this co |
| 11001602 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA becoming inoperative. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 11000302 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: EV9 HEADLAMP AIM INSPECTION AND ADJUSTMENT (SA574) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on certain 2024MY EV9 (MV) vehicles equipped with LED Cube Projection Headlights, produced from December 20, 2023, through April 6, 2024. Kia has determined that enhancements could be made to adjust headlamp aim to improve focus and reduce glare from the headl |
| 11000301 | TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin provides information to access the Dealer Mode function on 2024MY~ EV9 (MV) and Sorento (MQ4a) vehicles, equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and perform a Factory Reset or Reset Network to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working. |
| 10254407 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: EV9 HEADLAMP AIM INSPECTION AND ADJUSTMENT (SA574) - This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on some 2024MY EV9 (MV) vehicles equipped with Light Emitting Diode (LED) headlamps, produced from February 1, 2024 through April 6, 2024. The Insurance Institute for Highway Safety (IIHS) is a well-known organization that conducts supplemental testing to evaluate certain aspects of vehicle performance. As a result of such testing, Kia and IIHS have determined that improvements could be made to adjust headlam |
| 10253815 | OVER-THE-AIR: SOFTWARE UPDATE FOR ICCU (SA568) - This Over-the-Air (OTA) software update is designed to update the Integrated Charging Control Unit (ICCU) logic of certain 2024 EV9 vehicles. This update is designed to counteract interruptions in auxiliary battery charging and unintended display of warning lights. |
| 10253814 | OVER-THE-AIR: SOFTWARE UPDATE FOR LED HEADLAMPS (SA567) - This Over-the-Air (OTA) software update is designed to update the Integrated LED Headlamp Control Unit (ILCU) logic of certain 2024 EV9 vehicles to help reduce electricity consumption from the 12V battery by applying a forced sleep logic. |
| 10253541 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGING CONTROL UNIT LOGIC IMPROVEMENT (SA568) - This bulletin provides information to upgrade the software on the Integrated Charging Control Unit (ICCU) on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through March 21, 2024 to improve the auxiliary 12-V battery charging under low voltage conditions. The affected vehicles may experience a discharged 12-V battery while parked and potentially a no-start condition accompanied by DTC P1A961C. The Low Voltage DC/DC Converter (LDC) converts high voltage battery power (High |
| 10253314 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED LED HEADLAMP CONTROL UNIT OPERATION LOGIC IMPROVEMENT (SA567) - This bulletin provides information to upgrade the software on the Integrated LED Headlamp Control Unit 'ILCU' on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 25, 2024. The ILCU can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Windshield Wiper Failure
NHTSA Office of Defects Investigation