Complaints by model year
Each bar is one model year. Highlighted: 2024. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2024.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 EV9 | 27 | 2 |
| 2025 EV9 | 21 | 4 |
| 2024 EV9Most complaints | 209 | 7 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system118
- Unknown or other45
- Forward collision avoidance27
- Suspension23
- Wheels21
- Vehicle speed control20
- Steering20
- Lane departure20
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 4 model-year variants; 4 of 4 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2027 | 2027 KIA EV9 SUV BEV AWD | ★★★★★ | 10.7 % |
| 2026 | 2026 KIA EV9 SUV BEV AWD | ★★★★★ | 10.7 % |
| 2025 | 2025 Kia EV9 SUV AWD | ★★★★★ | 10.7 % |
| 2024 | 2024 Kia EV9 SUV AWD | ★★★★★ | 10.7 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
In New Zealand
306 EV9 cars are on the New Zealand register; 0% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2026 | 15 | 15 | 0 |
| 2025 | 38 | 38 | 0 |
| 2024 | 195 | 194 | 0 |
| 2023 | 58 | 58 | 0 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
2,520 EV9 cars are on Dutch roads; 2% arrived later as imports, and 72 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2026 | 412 | €79,139 |
| 2025 | 770 | €76,640 |
| 2024 | 1,066 | €77,795 |
| 2023 | 272 | €77,795 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
727 EV9 cars were in use in Finland on 30 Jun 2026: 0% petrol, 0% diesel, 100% electric. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2026 | 59 | — |
| 2025 | 181 | 5,000 km |
| 2024 | 319 | 26,000 km |
| 2023 | 168 | 24,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
In the United Kingdom
4,964 EV9 cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 2,458 | 5 |
| 2024 | 2,488 | 12 |
| 2023 | 18 | 6 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the EV9 in 1 alert. European versions can differ from the North American car.
The mounting bolts for the first, second and/or third rows of seats may be missing, leading them to not properly restrain occupants, thereby increasing the risk of injury in the event of an accident. The product does not comply with the Regulation on the appro…
Safety Gate (European Commission) · CC0
Recalls
10 campaigns cover the EV9.
Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
NHTSA recalls