Problems owners report
Complaints filed with NHTSA about the 2024 Kia Niro EV, by the system named in each complaint. One complaint can name several.
- Electrical system3
- Unknown or other3
- Seats1
- Service brakes1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Kia Niro EV SUV FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2024 Kia Niro EV: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009490 | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: VCMC LOGIC IMPROVEMENT (SC323) - This bulletin provides information to improve the software logic in the Vehicle Charging Management System (VCMS) on certain 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through February 23, 2024. While charging using a 240-V AC (Level 2) charger, the subject vehicles may experience an interrupted charging session or a lower charging speed due to a degraded electrical connection from exposure to a damaged charging cable connector. Dealers are to update the VCMS ECU with improved softwa |
| 11009489 | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC323) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC323. |
| 11009488 | VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC323) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the Vehicle Charge Management System (VCMS) Electronic Control Unit (ECU) with improved software in certain 2023-2024 MY Niro EV vehicles. |
| 11009487 | VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC323) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the VCMS ECU software to improve charging speeds and reduce interrupted charging sessions on certain 2023-2024 MY Niro EV vehicles, manufactured from July 11, 2022 through February 23, 2024. |
| 11009486 | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC323) - This document is the announcement to dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the VCMS ECU software to improve charging speeds and reduce interrupted charging sessions on certain 2023-2024 MY Niro EV vehicles, manufactured from July 11, 2022 through February 23, 2024. |
| 11007861 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect, and if necessary, replace the Tire Mobility Kit (TMK) sealant can or sealant can cap on certain 2023-2024MY Kia vehicles listed on page 7. Lower ambient temperatures can create a vacuum effect inside the TMK sealant can, causing the sealant can cap to open, resulting in the tire sealant leaking. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 10252802 | TECHNICAL SERVICE BULLETIN: EWP COOLANT HOSE REPLACEMENT - This bulletin provides information to replace the Electric Water Pump (EWP) coolant hose on some 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through January 24, 2024, which may exhibit a coolant leak from under the bulkhead due to a loosened EWP coolant hose at the EWP connector. If the vehicle continues to be driven in this condition, a "Refill coolant" warning message may appear in the instrument cluster, followed by reduced heater performance. The retainer clip on the EWP coolant hose on the vehicle is position |
| 10250517 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti |
| 10247555 | PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dry on some 2022-2024MY EV6 (CV), 2024MY Sportage (NQ5a), and 2024MY Niro EV (SG2 EV) vehicles. Some Kia owners may state that their air condition fans continue to run after the vehicle has been shut off. The Air Conditioner Auto-Dry feature will automatically run the Heating, Ventilation, and Air Condition (HVAC) fan to dry the inside of the air conditioner system to help prevent mold growth. Kia owners may be unaware of the Air Conditioner Auto-Dry feature |
| 10241180 | VOLUNTARY SERVICE CAMPAIGN: VCU SOFTWARE LOGIC UPGRADE (SC273) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software logic of the Vehicle Control Unit (VCU) on certain 2022-2023MY EV6 (CV) vehicles produced from November 17, 2021 through May 30, 2023, and 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through June 30, 2023, in order to enhance the following two (2) functions: 1. Illumination of Brake lamp without dep |
NHTSA manufacturer communications (public domain)