Problems owners report
Complaints filed with NHTSA about the 2023 Kia Niro Phev, by the system named in each complaint. One complaint can name several.
- Unknown or other4
- Power train2
- Vehicle speed control1
- Lane departure1
- Forward collision avoidance1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
25V024000 · Seats17 Jan 2025 · 80,255 vehicles
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
23V298000 · Electrical system26 Apr 2023 · 108,936 vehicles
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2023 Kia Niro Phev: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010698 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RA |
| 11008053 | PITSTOP: TECHNICAL OPERATION: ACTIVE AIRFLAP SYSTEM INSPECTION/CLEANING - This Pitstop provides information regarding the Active Air Flap (AAF) system on some 2023-2025MY Niro PHEV/HEV (SG2 P/HEV) vehicles which may exhibit a Check Active Air Flap System message in the instrument cluster and possible MIL ON with one or more of the DTCs described below. |
| 11007861 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect, and if necessary, replace the Tire Mobility Kit (TMK) sealant can or sealant can cap on certain 2023-2024MY Kia vehicles listed on page 7. Lower ambient temperatures can create a vacuum effect inside the TMK sealant can, causing the sealant can cap to open, resulting in the tire sealant leaking. |
| 11006369 | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR CONTROL VALVE PIPE AND HOSE REPLACEMENT (SC305) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) control valve pipe and hose on certain 2023MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through March 20, 2023 and 2023MY Niro PHEV (SG2 PHEV) vehicles produced from July 11, 2022 through March 17, 2023. The subject vehicles may experience illumination of the Check Engine Light (CEL) due to excessive intake manifold pressure fluctuation. This condition may cause the vehicle to rele |
| 11006219 | SC305_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER |
| 11006218 | SC305_POC: PROOF OF CORRECTION CARD |
| 11006217 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC305) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one. |
| 11006216 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTIONS AND ANSWER (SC305) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC305. |
| 11006215 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC305) - This document is the announcement to the dealer Parts and Service Managers advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one. |
| 11006213 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC305) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 10250517 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti |
| 10243928 | TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces |
| 10242982 | This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. |
| 10242580 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MOOD LAMP OPERATION LOGIC IMPROVEMENT (SA536) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the interior Mood Lamp Module (MLM) system on some 2023MY Niro EV, P/HEV (SG2 P/HEV, EV) vehicles produced from April 14, 2023 through May 15, 2023 and 2023MY EV6 (CV) vehicles produced from April 18, 2023 through May 13, 2023, which may exhibit an inoperative mood lamp. |
| 10242238 | TECHNICAL SERVICE BULLETIN: AIR CONDITIONING REFRIGERANT COLLECTION AND RECHARGE (SA538) - This bulletin provides information to evacuate, vacuum, and recharge the air conditioning system on certain 2023MY EV6 (CV) vehicles produced from January 31, 2023 through June 02, 2023 and Niro P/HEV, EV (SG2 P/HEV, EV) vehicles produced from January 06, 2023 through June 02, 2023. During assembly, the affected vehicles may not have had the correct amount of R-1234yf refrigerant charged in the air conditioning system resulting in poor or inoperative air conditioning. |
| 10241848 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using |
| 10240759 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MOOD LAMP OPERATION LOGIC IMPROVEMENT (SA536) - This bulletin provides the procedure to upgrade the software logic of the interior Mood Lamp Module (MLM) system on some 2023MY Niro EV, P/HEV (SG2 P/HEV, EV) vehicles produced from April 14, 2023 through May 15, 2023 and 2023MY EV6 (CV) vehicles produced from April 18, 2023 through May 13, 2023, which may exhibit an inoperative mood lamp. |
| 10238225 | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles. |
| 10236113 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICU FUSE LABEL REPLACEMENT (SA530) - This bulletin provides information to replace the Integrated Central Control Unit (ICU) fuse label on some 2023MY Niro PHEV, EV (SG2 PHEV, EV) vehicles produced from July 11, 2022 through February 3, 2023. The incorrect ICU fuse label on the affected vehicles was installed. |
| 10235107 | TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to tighten both the clutch actuator and transmission control unit (TCU) grounding bolts, and upgrade the software logic of the 6-speed dual clutch transmission (DCT) on some 2023MY Niro P/HEV vehicles produced from June 14, 2022 through December 12, 2022, which may exhibit a poor shift quality concern and |
| 10235105 | TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To |
| 10231842 | TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin provides information to tighten both the clutch actuator and transmission control unit (TCU) grounding bolts then, upgrade the software logic of the 6-speed dual clutch transmission (DCT) on some 2023MY Niro P/HEV vehicles produced from June 14, 2022 through December 12, 2022, which may exhibit a poor shift quality concern and MIL "ON" with DTC P074A73 stored. |
| 10230885 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery. |
| 10226555 | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2. |
NHTSA manufacturer communications (public domain)