The defect
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
The risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Kia Niro | 2023 |
| Kia Niro Phev | 2023 |
| Kia Soul | 2023 |
| Kia Sportage | 2023 |
| Kia Sportage Hybrid | 2023 |
| Kia Sportage Phev | 2023 |
| Kia Telluride | 2023 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Kia Niro | 2023 | 44 | 2 |
| Kia Niro Phev | 2023 | 6 | 2 |
| Kia Soul | 2023 | 54 | 4 |
| Kia Sportage | 2023 | 193 | 6 |
| Kia Sportage Hybrid | 2023 | 100 | 1 |
| Kia Sportage Phev | 2023 | 15 | 2 |
| Kia Telluride | 2023 | 209 | 6 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Kia America, Inc. filed 73 campaigns in all.
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NHTSA recalls (public domain) · all recalls of 2023