Problems owners report
Complaints filed with NHTSA about the 2014 Kia Soul EV, by the system named in each complaint. One complaint can name several.
- Engine1
- Air bags1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls in Canada
2 Transport Canada recalls for the 2014 Kia Soul EV.
| 2017514 23 Oct 2017 | Steering On certain vehicles previously repaired under recalls 2014-237 or 2015-535, the pinion plug may not have been secured properly. As a result, the pinion gear may… |
| 2015535 12 Nov 2015 | Steering On certain vehicles, insufficient adhesive may have been applied to the steering gear pinion plug at time of assembly. This could allow the plug to loosen and p… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
17V608000 · Steering29 Sept 2017 · 342,381 vehicles
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2014 Kia Soul EV: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10226555 | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2. |
| 10201529 | TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL |
| 10201528 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul (PS) vehicles with Gamma 1.6L GDI engines, produced from August 29, 2013 through July 26, 2016, which may exhibit an MIL ON with DTC P050A (Cold Start Idle Air Control System Performance). |
| 10201431 | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed |
| 10201430 | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed |
| 10195049 | PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor. |
| 10167301 | TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. |
| 10092140 | TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. ALWAYS ENSURE THE VEHICLES ARE REGULARLY CHECKED AND MAINTAINED PER THE IN-STOCK VEHICLE MAINTENANCE INSTRUCTION AND RECORD SHEET. KEEP THE SHEET UP TO DATE BY RECORDING ALL MAINTENANCE ITEMS AS THEY ARE PERFORMED. KEEPING THE FORM (OR A COPY) IN THE VEHICLE WILL ALLOW FOR EASY SPOT-CHECKING, AS WELL AS DEMONSTRATING PROPER MAINTENANCE AND RECORD KEEPING TO PO |
| 10092132 | TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM. |
| 10092100 | PITSTOP: BLUETOOTH ISSUES AFTER IPHONE IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT. |
| 10089744 | TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. ALWAYS ENSURE THE VEHICLES ARE REGULARLY CHECKED AND MAINTAINED PER THE IN-STOCK VEHICLE MAINTENANCE INSTRUCTION AND RECORD SHEET. KEEP THE SHEET UP TO DATE BY RECORDING ALL MAINTENANCE ITEMS AS THEY ARE PERFORMED. KEEPING THE FORM (OR A COPY) IN THE VEHICLE WILL ALLOW FOR EASY SPOT-CHECKING, AS WELL AS DEMONSTRATING PROPER MAINTENANCE AND RECORD KEEPING TO PO |
| 10089742 | TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE19004 · Electrical system:12v/24v/48v battery:cablesopened 29 Mar 2019 · closed 22 Dec 2021
Non-crash Vehicle Fires
DP18003 · Electrical system:12v/24v/48v battery:cablesopened 21 Aug 2018 · closed 10 May 2019
Non-crash Vehicle Fires
NHTSA Office of Defects Investigation