Problems owners report
Complaints filed with NHTSA about the 2023 Lexus NX, by the system named in each complaint. One complaint can name several.
- Unknown or other4
- Power train2
- Vehicle speed control2
- Structure2
- Electrical system2
- Engine2
- Forward collision avoidance2
- Service brakes2
- Air bags1
- Latches/locks/linkages1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
In the United Kingdom
2,161 cars built in 2023 were licensed for the road at the end of 2025, and 65 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In New Zealand
319 2023 cars are on the New Zealand register; 1% arrived as used imports, 99% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Fuel consumption
Official Canadian test results for 4 variants: combined 6.0–9.5 L/100 km (about 25–39 mpg US), CO₂ 139–222 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| NX 250 AWD · Sport utility vehicle: Small · Regular gasoline | 9.4 | 7.4 | 8.4 |
| NX 350 AWD · Sport utility vehicle: Small · Premium gasoline | 10.5 | 8.3 | 9.5 |
| NX 350 AWD F SPORT · Sport utility vehicle: Small · Premium gasoline | 10.5 | 8.4 | 9.5 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Lexus told its dealers about the 2023 Lexus NX: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011637 | After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. To prevent this condition from occurring, it is recommended that the jumper cables be attached as described in the own |
| 11010366 | After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In several cases, the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or mounting bracket. |
| 11010365 | The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available. |
| 11010364 | SECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions |
| 11010363 | The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key. |
| 11010362 | The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key. |
| 11010337 | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC03 MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH DTC P05CE00 SOFTWARE UPDATE CERTAIN 2023-2024 NX 350 VEHICLES CERTAIN 2023-2024 RX350 VEHICLES CERTAIN 2024 TX 350 VEHICLES |
| 11010098 | Some 2022 2024 model year NX 250, NX 350, and NX 350h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P162B87 (Lost Communication with Battery Monitor Module Missing Message). The battery state sensor assembly has been updated to prevent the condition from occurring. |
| 11010097 | Some 2022 2024 model year NX 250 and NX 350 vehicles may exhibit a condition where the vehicle displays both a System Malfunction Visit Your Dealer warning message and a brake warning light without any associated Diagnostic Trouble Codes (DTCs). |
| 11010085 | The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT) locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set. |
| 11010084 | SPECIAL SERVICE CAMPAIGN 24LC03 Frequently Asked Questions |
| 11010079 | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC03 MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH DTC P05CE00 SOFTWARE UPDATE CERTAIN 2023-2024 NX 350 VEHICLES CERTAIN 2023-2024 RX350 VEHICLES CERTAIN 2024 TX 350 VEHICLES |
| 11010078 | The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT) locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set. |
| 11010077 | The Engine Control Computer software has a programing error which can cause the exhaust variable valve timing (VVT) locking pin to temporarily get stuck. When this happens, an engine malfunction indicator lamp (MIL) can appear on the dashboard as well as diagnostic trouble code (DTC), P05CE00 to be set. |
| 11010070 | The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available. |
| 11010069 | The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key. |
| 11007456 | Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary |
| 11006162 | Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary |
| 11005185 | Second Key Delivery Program Frequently Asked Questions |
| 11005184 | The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available. |
| 11005178 | A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: User Profile configuration and display. Cloud Navigation and Intelligent Voice Assistant. Mobile device connectivity. On-screen display and system settings/configuration. Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earl |
| 11005158 | Some 2023 2024 model year NX 350 vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start B Camshaft Position Timing Performance Bank 1) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. |
| 11005121 | Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary |
| 11005101 | Second Key Delivery Program Frequently Asked Questions |
| 11005100 | The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key. |
NHTSA manufacturer communications (public domain)