Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 6 | 0 |
| 2025 NX | 18 | 5 |
| 2024 NX | 45 | 4 |
| 2023 NX | 17 | 3 |
| 2022 NX | 28 | 2 |
| 2021 NX | 17 | 0 |
| 2020 NX | 22 | 0 |
| 2019 NX | 30 | 1 |
| 2018 NX | 16 | 0 |
| 2017 NX | 11 | 0 |
| 2016 NX | 18 | 1 |
| 2015 NX | 26 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other45
- Fuel/propulsion system41
- Electrical system40
- Service brakes30
- Engine28
- Structure19
- Power train19
- Forward collision avoidance18
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 79 NX vehicles were involved in crashes on US public roads in which someone died, and 28 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2024 | 2 | 3 |
| 2023 | 1 | 1 |
| 2022 | 5 | 1 |
| 2021 | 13 | 5 |
| 2020 | 7 | 0 |
| 2019 | 13 | 3 |
| 2018 | 6 | 4 |
| 2017 | 12 | 6 |
| 2016 | 14 | 4 |
| 2015 | 6 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Fuel consumption by year
Official Canadian test results for 12 model years, best variant per year. Combined consumption ranges from 6.0–7.5 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2026 | NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| 2025 | NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| 2024 | NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| 2023 | NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| 2022 | NX 350h AWD · Sport utility vehicle: Small · Premium gasoline | 5.7 | 6.4 | 6.0 |
| 2021 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.2 | 7.9 | 7.5 |
| 2020 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.2 | 7.9 | 7.5 |
| 2019 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.2 | 7.9 | 7.5 |
| 2018 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.2 | 7.9 | 7.5 |
| 2017 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.2 | 7.9 | 7.5 |
| 2016 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.1 | 7.7 | 7.4 |
| 2015 | NX 300h AWD · Sport utility vehicle: Small · Regular gasoline | 7.1 | 7.7 | 7.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
1,514 NX cars are on the New Zealand register; 1% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2026 | 310 | 310 | 0 |
| 2025 | 321 | 321 | 0 |
| 2024 | 346 | 345 | 1 |
| 2023 | 319 | 315 | 4 |
| 2022 | 205 | 201 | 4 |
| 2021 | 2 | 0 | 2 |
| 2019 | 1 | 0 | 1 |
| 2017 | 1 | 0 | 1 |
| 2016 | 3 | 0 | 3 |
| 2015 | 4 | 0 | 4 |
| 2014 | 2 | 0 | 2 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 33 NX cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 1 of those collisions were fatal and 2 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 22 | 1 | 2 |
| 2024 | 11 | 0 | 0 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
9,164 NX cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 3,227 | 30 |
| 2024 | 2,435 | 158 |
| 2023 | 2,161 | 65 |
| 2022 | 1,340 | 31 |
| 2021 | 1 | 2 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
24,795 NX cars took their annual MOT test in 2023; 91% passed first time, against 83% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2021 | 122 | 95% |
| 2020 | 4,265 | 94% |
| 2019 | 4,586 | 93% |
| 2018 | 4,467 | 91% |
| 2017 | 3,768 | 90% |
| 2016 | 3,690 | 88% |
| 2015 | 3,079 | 89% |
| 2014 | 818 | 87% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | NX | All cars, same ages |
|---|---|---|
| Tyres | 3.2% | 5.5% |
| Visibility | 3.0% | 3.5% |
| Lamps, reflectors and electrical equipment | 1.4% | 4.8% |
| Brakes | 1.0% | 3.3% |
| Suspension | 0.7% | 2.8% |
| Body, chassis, structure | 0.2% | 0.8% |
| Identification of the vehicle | 0.2% | 0.2% |
| Seat belts and supplementary restraint systems | 0.2% | 0.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
19,095 new Lexus NX cars registered in the EU, Norway and Iceland between 2014 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Croatia (11), Germany (2).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 13 | 75 (WLTP) |
| 2020 | 65 | 176 (WLTP) |
| 2019 | 4,789 | 174 (WLTP) |
| 2017 | 4,675 | 121 (NEDC) |
| 2016 | 4,447 | — |
| 2015 | 4,047 | — |
| 2014 | 1,059 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the NX in 2 alerts. European versions can differ from the North American car.
A software issue leads the turn signal lamps not to activate automatically during remote operation (e.g., when parking), and manual activation is also not possible. This issue could increase the risk of collision and injuries if drivers do not properly assess …
Certain spot-welds were missed during the welding of the body panels to the left and right front shock absorbers.As a result, cracks and breakage may occur on other spot-welds and/or on the body panels around the front shock absorber mounting areas. This could…
Safety Gate (European Commission) · CC0
Recalls
8 campaigns cover the NX.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
NHTSA recalls