Problems owners report
Complaints filed with NHTSA about the 2024 Mazda CX-30, by the system named in each complaint. One complaint can name several.
- Forward collision avoidance10
- Electrical system8
- Air bags8
- Unknown or other6
- Service brakes5
- Lane departure4
- Seats2
- Structure2
- Power train2
- Fuel/propulsion system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Mazda CX-30 failed the safety check 0.23% of the time — 56% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 6,094 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
4,287 Mazda CX-30 cars first registered in Europe in 2024 report their fuel use through the on-board meter. Petrol hybrid versions use 7.2 l/100 km on the road against 6.1 in the WLTP test (+18%).
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol hybrid | 4,287 | 7.2 | 6.1 | +18% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
Engines
The most common engines in 2024 Mazda CX-30 cars on Dutch roads are the 2.0 hybrid (110 kW, 148 hp), 2.0 hybrid (137 kW, 184 hp) and 2.5 hybrid (103 kW, 138 hp), out of 4 versions with at least 20 cars.
| Engine | Power | Cars |
|---|---|---|
| 2.0 hybrid | 110 kW 148 hp | 561 |
| 2.0 hybrid | 137 kW 184 hp | 488 |
| 2.5 hybrid | 103 kW 138 hp | 190 |
| 2.0 hybrid | 90 kW 121 hp | 64 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
1,305 first registered in 2024 are on Dutch roads; 16% arrived later as imports. Median list price when new: €41,200.
Most common APK defects
- Bandenspanning niet op juiste waarde4
- Bandenspanning op 1 as niet gelijk2
- Wiel of velg ondeugdelijk bevestigd2
- Band beschadigd1
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
5,445 cars built in 2024 were licensed for the road at the end of 2025, and 69 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
140 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
460 2024 cars are on the New Zealand register; 1% arrived as used imports, 99% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Mazda CX-30 SUV AWD | ★★★★★ | 14.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 8.2–9.3 L/100 km (about 25–29 mpg US), CO₂ 192–220 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| CX-30 4WD · Sport utility vehicle: Small · Regular gasoline | 9.0 | 7.1 | 8.2 |
| CX-30 Turbo 4WD · Sport utility vehicle: Small · Regular gasoline | 10.5 | 7.9 | 9.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
1 Transport Canada recall for the 2024 Mazda CX-30.
| 2025294 29 May 2025 | Airbag Issue: On certain vehicles, if the ignition switch is left in the "ON" position for too long, it could drain the battery. As a result, when the battery is rec… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mazda told its dealers about the 2024 Mazda CX-30: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011141 | Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. |
| 11011140 | When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. |
| 11011139 | A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag. |
| 11011138 | Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\". |
| 11009655 | This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. |
| 11009654 | The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification. |
| 11009644 | Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. |
| 11009643 | Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referrenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the rear door panels. MazdaUSA and published vehicle specifications provide the correct information indicating that these trims are equipped with a "6-speaker audio system". |
| 11009639 | Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s). |
| 11009637 | Some customers may complain that the seat warmer and seat warmer switch light turn off during i-stop operation. This concern may be caused by the dash-electrical supply unit turning off the seat warmer when it receives the i-stop signal. To eliminate this concern, the dash-electrical supply unit control software has been modified. |
| 11009635 | Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt smooth sliding operation. |
| 11008580 | Mazda Connect Services - Frequently Asked Questions (FAQ) |
| 11008579 | Mazda Connect Services - Frequently Asked Questions (FAQ) |
| 11008578 | When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. |
| 11008577 | Some customers may complain about scratches on the instrument cluster lens. |
| 11008576 | Qi Wireless Charger symptom troubleshooting. |
| 11008575 | Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. |
| 11008574 | Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. |
| 11008573 | Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control |
| 11008571 | Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| 11008568 | Some customers may experience a Telematics Malfunction message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified. |
| 11008430 | This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle. |
| 11008429 | Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating. To eliminate this concern, the brake pads |
| 11008423 | The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar sensor aiming may fail TPMS DTC(s) stored |
| 11007029 | For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage. |
NHTSA manufacturer communications (public domain)