Problems owners report
Complaints filed with NHTSA about the 2025 Mazda CX-30, by the system named in each complaint. One complaint can name several.
- Electrical system12
- Unknown or other10
- Forward collision avoidance3
- Fuel/propulsion system3
- Lane departure3
- Visibility/wiper3
- Wheels2
- Engine2
- Steering2
- Service brakes, hydraulic2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2025 Mazda CX-30 failed the safety check 0.09% of the time — 74% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 69 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Engines
The most common engines in 2025 Mazda CX-30 cars on Dutch roads are the 2.5 hybrid (103 kW, 138 hp), 2.0 hybrid (137 kW, 184 hp) and 2.0 hybrid (110 kW, 148 hp).
| Engine | Power | Cars |
|---|---|---|
| 2.5 hybrid | 103 kW 138 hp | 840 |
| 2.0 hybrid | 137 kW 184 hp | 332 |
| 2.0 hybrid | 110 kW 148 hp | 22 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
1,196 first registered in 2025 are on Dutch roads; 6% arrived later as imports. Median list price when new: €42,150.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
7,716 cars built in 2025 were licensed for the road at the end of 2025, and 66 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
140 of these cars first registered in 2025 were in use in Finland on 30 Jun 2026.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
725 2025 cars are on the New Zealand register; 0% arrived as used imports, 100% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2025 Mazda CX-30 SUV AWD | ★★★★★ | 14.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 8.2–9.3 L/100 km (about 25–29 mpg US), CO₂ 192–220 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| CX-30 4WD · Sport utility vehicle: Small · Regular gasoline | 9.0 | 7.1 | 8.2 |
| CX-30 Turbo 4WD · Sport utility vehicle: Small · Regular gasoline | 10.5 | 7.9 | 9.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
1 Transport Canada recall for the 2025 Mazda CX-30.
| 2025294 29 May 2025 | Airbag Issue: On certain vehicles, if the ignition switch is left in the "ON" position for too long, it could drain the battery. As a result, when the battery is rec… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mazda told its dealers about the 2025 Mazda CX-30: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011141 | Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. |
| 11011140 | When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. |
| 11011139 | A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag. |
| 11011138 | Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\". |
| 11009655 | This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. |
| 11009654 | The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification. |
| 11009644 | Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. |
| 11009643 | Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referrenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the rear door panels. MazdaUSA and published vehicle specifications provide the correct information indicating that these trims are equipped with a "6-speaker audio system". |
| 11009639 | Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s). |
| 11009635 | Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt smooth sliding operation. |
| 11008580 | Mazda Connect Services - Frequently Asked Questions (FAQ) |
| 11008579 | Mazda Connect Services - Frequently Asked Questions (FAQ) |
| 11008578 | When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. |
| 11008577 | Some customers may complain about scratches on the instrument cluster lens. |
| 11008576 | Qi Wireless Charger symptom troubleshooting. |
| 11008575 | Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. |
| 11008574 | Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. |
| 11008573 | Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control |
| 11008572 | Alexa Built-In Frequently Asked Questions (FAQ) |
| 11008571 | Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| 11008430 | This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle. |
| 11008423 | The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar sensor aiming may fail TPMS DTC(s) stored |
| 11007029 | For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage. |
| 11007027 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions. |
| 11007024 | Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present. |
NHTSA manufacturer communications (public domain)