Recalls in Canada
1 Transport Canada recall for the 2014 MCI D4000.
| 2018256 14 May 2018 | Engine On certain motor coaches, the exhaust bellows pipe may fail prematurely and cause a leak. An exhaust leak during a regeneration event could allow the leakage of… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What MCI told its dealers about the 2014 MCI D4000: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011092 | Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor. |
| 10213033 | Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020. |
| 10206198 | This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End hubs. |
| 10203366 | Zf has contacted Motor Coadch Industries (MCI) regarding an inspection program reqired on model 2014 and 2015 MCI D and J series coaches that are equipped with a ZF drive axle. |
| 10180805 | This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving. |
| 10167381 | This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines. |
| 10167366 | This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs. |
| 10129262 | This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purchase. |
| 10119165 | This Service Bulletin supersedes Service Bulletin 407 in its entirety and informs affected customers that MCI was notified by Gabriel Ride Control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their production plant and these shock absorbers operating in cold temperatures may result in failure of the shock absorber stud breaking at the busing and if the shock absorber fails, the coach cannot be operated due to the risk of suspension component damage on model year 2013-2014 MCI D model coaches, and that |
| 10119164 | This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that customers operating a coach equipped with a Cummins ISX engine and On Board Diagnostics (OBD) may experience an active 2311 fault code in addition to the Malfunction Indicator Lamp (MIL) tell tale lamp illuminated on the tell tale cluster on model year 2014 MCI D model coaches and model year 2014 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins. |
| 10119161 | This Service Bulletin informs affected customers that MCI was notified by Gabriel Ride Control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their production plant and these shock absorbers operating in cold temperatures may result in failure of the shock absorber stud breaking at the busing and if the shock absorber fails, the coach cannot be operated due to the risk of suspension component damage on model year 2013-2014 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to |
| 10119160 | This Service Bulletin informs affected customers that Leece Neville alternators are subject to early failures and not meeting reliability requirements in which the alternator could operate in an over-charge condition, which may result in a coach down situation or damage to engine components on model year 2014 MCI D model coaches and model year 2014 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers. |
| 10116256 | This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach operations on model year 2014-2016 MCI D model coaches and model year 2014-2016 MCI J4500 model coaches. |
| 10110763 | This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customer. |
| 10090594 | THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY CUMMINS INC. THAT CUMMINS HAS RELEASED CAMPAIGN C1846 THAT ADDRESSES CALIBRATION ISSUES ON ISX12 2013 ENGINES IN CERTAIN MOTOR COACH OPERATIONS ON MODEL YEAR 2014-2016 MCI D MODEL COACHES AND MODEL YEAR 2014-2016 MCI J4500 MODEL COACHES. THIS PROGRAM IS BEING PERFORMED ONLY BY CUMMINS SERVICE NETWORK AND ITS AUTHORIZED DEALERS, THEREFORE, ALL PARTS AND LABOR REQUIRED FOR THIS PROGRAM WILL BE PROVIDED BY CUMMINS. |
| 10090269 | THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND 2014-2017 MCI J4500 MODEL COACHES. MCI WILL PROVIDE A PARTS KIT TO REMEDY THE AFFECTED COACHES AT NO COST TO THE CUSTOMERS. |
| 10056066 | MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERATIONAL DUE TO RISK OF DAMAGE TO SUSPENSION COMPONENT. MODEL D SERIES. *PE |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Exhaust Bellows Pipe Fracture Recall
NHTSA Office of Defects Investigation