Models
Every MCI model with a safety record. Open one to see it year by year.
| Model | Years | Complaints |
|---|---|---|
| J4500 | 1998–2026 | 3 |
| D4500 | 1997–2023 | 2 |
| E4500 | 1997–2014 | 2 |
| D4505 | 2000–2024 | 1 |
| D | 2000–2008 | 0 |
| D-Series | 1998 | 0 |
| D4000 | 1997–2022 | 0 |
| D4000ISTV | 2001–2023 | 0 |
| D4005 | 2000–2021 | 0 |
| Distv | 2000–2006 | 0 |
| DL3 | 2000–2006 | 0 |
| E Series | 1998–2012 | 0 |
| E4500C | 2001–2006 | 0 |
| G4500 | 2000–2004 | 0 |
Also on record, with too little data for a page of its own: 102D3 · 102DL3 · D4500/102DL3 · MC12 · Renaissance · 102A3 · 102B3 · 102C3 · 102D3ISTV · 102DL3SS · 102DLC3 · 102DLH3 · 102DLS3 · 102EL3 · 102ELS3 · 4000istv · 96A3 · 96B3 · D4000 Istv · D4020 · D4020ISTV · D45 CRT LE · D4520 · D45CRT · D45CRTE · D45CRTELE · D45CRTLE · F3500 · G4100 · J3500 · J4500C · J4500E · MC-5 · MC-5A · MC-7 · MC-8 · MC-9 · MC12PTV · MC9 · Motorhome.
NHTSA recalls, complaints and manufacturer communications (public domain) · updated 23 Oct 2026
Complaints by model year
All MCI models together. Newer years are still collecting complaints.
NHTSA ODI complaints
What owners report
- Electrical system4
- Suspension3
- Unknown or other2
- Power train2
- Engine and engine cooling2
- Visibility/wiper1
- Visibility1
- Vehicle speed control1
NHTSA ODI complaints, by the system named in the complaint
Latest recalls
Motor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
NHTSA recalls · summaries in NHTSA's own words