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Check a VIN

2004 Mercury Grand Marquis

348 owner complaints — #3 of 31 Grand Marquis model years, 4.2× the typical year. 1 recall, 25 service bulletins.

348complaints · 17 crashes, 4 fires
1recalls
25manufacturer bulletins
82,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2004 Mercury Grand Marquis, by the system named in each complaint. One complaint can name several.

  • Exterior lighting207
  • Steering65
  • Electrical system40
  • Vehicle speed control23
  • Engine and engine cooling10
  • Power train9
  • Structure8
  • Visibility7
  • Air bags6
  • Interior lighting6

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 1 deaths reported

Compared with other years

’81’84’87’90’93’96’99’02’04’05’08’11348’81’84’87’90’93’96’99’02’04’05’08’11348

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 47 2004 Grand Marquis vehicles were involved in crashes on US public roads in which someone died; 37 people died inside them, and 8 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2004 Mercury Grand Marquis failed the safety check 1.72% of the time — 22% less often than the average 2004 passenger car (2.21%). Median odometer at inspection: 106,577 miles.

4,951first inspections
1.72%failed on safety
106,577 mimedian odometer
0.0%1.4%2.9%’85’87’89’91’93’95’97’99’01’03’04’05’07’09’111.7%0.0%1.4%2.9%’85’88’91’94’97’00’03’04’06’09’111.7%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Recalls in Canada

1 Transport Canada recall for the 2004 Mercury Grand Marquis.

2015610
21 Dec 2015
Electrical
On certain vehicles, a defect in the Lighting Control Module could cause the headlight high and low beams to become inoperative without warning, causing the hea…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

15V861000 · Exterior lighting22 Dec 2015 · 296,004 vehicles

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Mercury told its dealers about the 2004 Mercury Grand Marquis: known faults, fixes and updates.

BulletinSummary
10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer
10074793SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10056190FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE LIGHTING CONTROL MODULE EXTENDED WARRANTY COVERAGE, FOR SOME VEHICLES, TO 15 YEARS OR 250,000 MILES, WHICHEVER OCCURS FIRST. MODEL 2003-2005 VICTORIA, GRAND MARQUIS. *PE
10055936FORD: THE LIGHTING CONTROL MODULE HAS EXTENDED WARRANTY COVERAGE, ON CERTAIN VEHICLES, DUE TO A POSSIBLE CRACK ON SOLDER JOINT THAT CONNECTS RELAY TO CIRCUIT BOARD. MODEL 2003-2005 CROWN VICTORIA, GRAND MARQUIS. *PE
10023943SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
10020077CATALYTIC CONVERTER BRICK RATTLE OR BUZZING NOISE. *TT
10018745WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
10017556NUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DTCS, SUCH AS C1145, C1155, C1165, C1175, C1296, C1297, C1298, C1299 AND C1222. *TT
10014165ALUMINUM CORROSION - SERVICE TIP. *TT
10014138SAFETY BELT RETRACTION SPEED. *TT
10014100LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
10014086GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
10014077NUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DIAGNOSTIC TROUBLE CODES (DTCS). *TT
10014062REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
10013381MALFUNCTION INDICATOR LAMPAND P0460 DTC IN MEMORY. *EH
10013369GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
10013321AM/FM AND CELLULAR PHONE RECEPTION INTERFERENCE - SERVICE TIP. *TT
10013116MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
10012964AM FM AND CELLULAR PHONE RECEPTION INTERFERENCE . *EH
10012947MAF DIAGNOSTIC SERVICE TIP - VEHICLES EQUIPPED WITH EGR SYSTEM MODULE (ESM). *TT
10012940IDLE VIBRATION VEHICLES EQUIPPED WITH SINGLE EXHAUST. *EH
10012937DELAYED REVERSE ENGAGEMENT. *EH
10011162ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.

NHTSA manufacturer communications (public domain)

NHTSA investigations

PE15028 · Exterior lightingopened 10 Aug 2015 · closed 8 Jan 2016

Loss of headlights

DP15002 · Exterior lightingopened 1 Apr 2015 · closed 11 Aug 2015

Loss of headlamp/exterior lighting

PE14021 · Engine and engine cooling:exhaust systemopened 7 Jul 2014 · closed 21 Nov 2014

Steering Column Shaft Obstruction

PE08066 · Exterior lighting:headlightsopened 26 Nov 2008 · closed 24 Mar 2009

LOSS OF HEADLIGHT FUNCTION

DP05005 · Engine and engine cooling:engineopened 22 Sept 2005 · closed 4 Jan 2006

SPARK PLUG EJECTION FROM CYLINDER HEAD

NHTSA Office of Defects Investigation