Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 10 2013 Xcelsior vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What NEW Flyer told its dealers about the 2013 NEW Flyer Xcelsior: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10194956 | This service manual bulletin is an update to the 6,000 mile Preventative Maintenance inspection and lubrication requirements for the front stabilizer bar on all Xcelsior model buses. |
| 10191832 | This Service Manual Bulletin provides additional information regarding the 6,000 mile Preventative Maintenance requirements for the low voltage battery system. |
| 10159335 | Service Manual Bulletin - revised troubleshooting charts for MGM E-Stroke brake monitoring system |
| 10128680 | This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles. |
| 10128679 | This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles. |
| 10117564 | This Service Bulletin Provides Preventative Maintenance Information on the Stabilizer Bar (if installed) Located on the Front Suspension |
| 10117562 | This Technical Service Information Bulletin Describes the Recommended Maintenance for Flexible Coolant Hoses Located Above the Electronic Equipment Enclosure on Xcelsior Model Vehicles Equipped with Rooftop HVAC Sytems. |
| 10110579 | Parts Manual Bulletin - Rear Axle Housing Oil Filter |
| 10110569 | Service Manual Bulletin - Rear Axle Housing Oil Filter. |
| 10110566 | Parts Manual Bulletin - Rear Axle Housing Oil Filter. |
| 10110547 | Service Manual Bulletin - Maintenance - Front & Rear Axle Fastener Replacements |
| 10110453 | Service Manual Bulletin - Steering Stop Adjustment |
| 10110449 | Parts Manual Bulletin - Air Cleaner Assembly |
| 10110448 | Service Manual Bulletin - Front and Rear Axle Fastener Replacements. |
| 10110414 | Technical Service Information Bulletin - Steering Damper Mount Inspection |
| 10095882 | SERVICE MANUAL BULLETIN - FRONT & REAR DISC BRAKE INSTALLATION. |
| 10095881 | SERVICE MANUAL BULLETIN - TOOLS & TESTING EQUIPMENT ARTICULATED JOINT. |
| 10095865 | SERVICE MANUAL BULLETIN - MAN AXLE FRONT & REAR WHEEL BEARING INSPECTION. |
| 10095647 | SERVICE MANUAL BULLETIN - MAN VOK-07 AXLES TIE ROD ARMS & STEERING ARM INSTALLATION |
| 10095646 | SERVICE MANUAL BULLETIN - PREVENTIVE MAINTENANCE - EMP RADIATOR. |
| 10095638 | PARTS MANUAL BULLETIN - WHEEL FLANGE INSTALLATION & RADIUS ROD INSTALLATION. |
| 10095631 | PARTS MANUAL BULLETIN - DEF TANK DRAIN PLUG. |
| 10081762 | SERVICE MANUAL BULLETIN PROVIDES A PROCEDURE FOR TESTING THE COOLING SYSTEM FOR LEAKS ON SPECIFICALLY EQUIPPED XCELSIOR MODEL VEHICLES. |
| 10081761 | SERVICE MANUAL BULLETIN PROVIDES REVISED INFORMATION ON IDEAL - TRIDON COOLANT HOSE CLAMPS USED ON ALL SPECIFICALLY EQUIPPED XCELSIOR MODEL VEHICLES. |
| 10081601 | SERVICE MANUAL BULLETIN - TORQUE - DRAG LINK END CLAMP (INSTALLATION & BALL JOINT REPLACEMENT) - ALL VEHILCES |
NHTSA manufacturer communications (public domain)