Recalls in Canada
3 Transport Canada recalls for the 2021 Polestar Polestar 1.
| 2023295 23 May 2023 | High Voltage Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can m… |
| 2022716 15 Dec 2022 | High Voltage This recall was replaced by Transport Canada Recall No. 2023-295. Issue: On certain vehicles, the high-voltage battery could overheat when it is fully cha… |
| 2022490 31 Aug 2022 | Visual System Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadia… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Polestar told its dealers about the 2021 Polestar Polestar 1: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11002690 | This is a Technical Journal: SENSUS Software IHU improvements. Download software. |
| 10251604 | This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles |
| 10236791 | Polestar Software Update. |
| 10236787 | Polestar Software Update. |
| 10232128 | Backup Battery DTC TCAM-U210993 |
| 10232127 | Google assistant voice commands not responding |
| 10232126 | DIM message and DTC VCU1 U016800 |
| 10232124 | Backup Battery DTC TCAM-U210993 |
| 10232123 | Checklist if 12 Volt battery is drained - Perform SW Upgrade |
| 10230756 | software upgrade |
| 10230755 | BEV High Voltage Battery Replacement |
| 10230754 | DTC SRS-B15381B High Voltage battery loop control |
| 10230753 | General Radio Deviations |
| 10230752 | No Remote key function |
| 10230751 | No Remote key function |
| 10230750 | Readded TCAM Reset Method under Service |
| 10230749 | Mobile data services |
| 10230748 | CSC Customer Symptom Codes |
| 10230747 | DTC Diagnostic Trouble Codes |
| 10230746 | Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructed |
| 10230745 | PS Over The Air Software Update (OTA) |
| 10214314 | Mandatory Tools. |
| 10214313 | TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity. |
| 10212874 | Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles |
| 10212873 | Factory Scheduled Maintenance (FSM) - Polestar 1 |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation