Problems owners report
Complaints filed with NHTSA about the 2018 Ram ProMaster City, by the system named in each complaint. One complaint can name several.
- Engine7
- Electrical system3
- Exterior lighting2
- Power train2
- Steering1
- Engine and engine cooling1
- Seat belts1
- Service brakes1
- Fuel/propulsion system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 7 2018 ProMaster City vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2018 Ram ProMaster City failed the safety check 1.15% of the time — 30% less often than the average 2018 passenger car (1.65%). Median odometer at inspection: 64,022 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2018 Ram Promaster City VAN 2WD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 9.9 L/100 km (about 24 mpg US), CO₂ 232 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| ProMaster City · Special purpose vehicle · Regular gasoline | 11.2 | 8.3 | 9.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2018 Ram ProMaster City.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2018115 7 Mar 2018 | Steering Certain vehicles may have been built with a casting defect in the rack and pinion steering gear die-cast housing. This could result in a crack causing a loss of… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2018 Ram ProMaster City: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11006983 | "2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block." |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10243209 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 10243208 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10239957 | Water Quality When Mixed With Engine Coolant |
| 10236933 | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK |
| 10236928 | 2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block. |
| 10234420 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10231800 | 2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block. |
| 10231750 | Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM) |
| 10230183 | No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration |
| 10230180 | Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. |
| 10229804 | 2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test. |
| 10229572 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10229320 | 2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. |
| 10229285 | Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns |
| 10229059 | No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting |
| 10229041 | Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| 10227983 | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. |
| 10225424 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10225287 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
NHTSA manufacturer communications (public domain)