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CarsLore / Makes / Ram / ProMaster City

Ram ProMaster City

Model years 2015–2022 in the US safety record. No model year stands out in owner complaints. Fewest complaints: 2019, 2020, 2022.

100owner complaints
9recall campaigns
1,211service bulletins
8model years on record

Complaints by model year

Each bar is one model year. The most recent years are still collecting complaints.

’15’17’19’21’15’18’21

NHTSA ODI complaints (public domain) · updated 23 Oct 2026

New York safety inspections

Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2017.

0.0%0.6%1.3%’15’17’19’21’221.2%0.0%0.6%1.3%’15’17’18’21’221.2%

NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count

Year by year

Model yearComplaintsRecallsBulletinsCrashes · fires
20222000 · 1
2021 ProMaster City53560 · 0
2020 ProMaster City12490 · 0
2019 ProMaster City511101 · 0
2018 ProMaster City1622190 · 1
2017 ProMaster City1932330 · 1
2016 ProMaster City2532640 · 0
2015 ProMaster City2732801 · 0

A model year gets its own page when it has enough data for at least three sections

Most common problems

  • Engine37
  • Electrical system29
  • Power train25
  • Unknown or other9
  • Exterior lighting8
  • Structure4
  • Visibility/wiper3
  • Vehicle speed control3

NHTSA ODI complaints, all model years

Fatal crashes in the US

From 2020 to 2023, 39 ProMaster City vehicles were involved in crashes on US public roads in which someone died, and 16 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.

Model yearVehicles in fatal crashesDeaths in the vehicleRolled over
2022200
2021320
2020520
2019950
2018730
2017300
2016731
2015310

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count

Crash-test ratings by year

NHTSA 5-star results for 9 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

YearVariantOverallFrontalSideRolloverRollover risk
20272027 RAM PROMASTER CITY CV ICE FWD————0.0 %
20222022 Ram ProMaster City VAN FWD————0.0 %
20212021 Ram ProMaster City VAN FWD————0.0 %
20202020 Ram ProMaster City VAN FWD————0.0 %
20192019 Ram Promaster City VAN 2WD————0.0 %
20182018 Ram Promaster City VAN 2WD————0.0 %
20172017 Ram Promaster City VAN 2WD————0.0 %
20162016 Ram Promaster City VAN 2WD————0.0 %
20152015 Ram Promaster City VAN 2WD————0.0 %

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption by year

Official Canadian test results for 8 model years, best variant per year. Combined consumption ranges from 9.8–9.9 L/100 km.

YearVariantEngineTransmissionCityHighwayCombinedCO₂ g/km
2022ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2021ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2020ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2019ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2018ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2017ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.39.9232
2016ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.19.8231
2015ProMaster City · Special purpose vehicle · Regular gasoline2.4 L, 4 cyl.A911.28.19.8225

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls

9 campaigns cover the ProMaster City.

21V728000 · Exterior lighting21 Sept 2021 · 2019, 2020, 2021

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

21V699000 · Seat belts9 Sept 2021 · 2021

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

21V147000 · Service brakes, hydraulic9 Mar 2021 · 2020, 2021

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

18V149000 · Steering6 Mar 2018 · 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

18V129000 · Equipment22 Feb 2018 · 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

17V824000 · Equipment21 Dec 2017 · 2015, 2016, 2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

17V601000 · Equipment26 Sept 2017 · 2015, 2016, 2017

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

16V953000 · Air bags28 Dec 2016 · 2017

Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

16V253000 · Electrical system28 Apr 2016 · 2015, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

NHTSA recalls