Problems owners report
Complaints filed with NHTSA about the 2024 Subaru Solterra, by the system named in each complaint. One complaint can name several.
- Electrical system5
- Forward collision avoidance5
- Vehicle speed control3
- Lane departure3
- Back over prevention2
- Unknown or other2
- Visibility/wiper1
- Visibility1
- Power train1
- Structure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Subaru Solterra failed the safety check 0.20% of the time — 62% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 1,834 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
36 first registered in 2024 are on Dutch roads; 28% arrived later as imports. Median list price when new: €57,295.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
437 cars built in 2024 were licensed for the road at the end of 2025, and 2 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
129 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026, with an average of 2,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
43 2024 cars are on the New Zealand register; 12% arrived as used imports, 88% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Subaru Solterra SUV AWD | ★★★★★ | 11.6 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
2 Transport Canada recalls for the 2024 Subaru Solterra.
| 2025601 31 Oct 2025 | Visual System Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may… |
| 2025456 4 Sept 2025 | Heater And Defroster Issue: On certain vehicles, a software problem could cause the heating, ventilation and air conditioning (HVAC) system to enter a failsafe mode. If this happe… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Subaru told its dealers about the 2024 Subaru Solterra: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010925 | This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs. |
| 11009701 | This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale. |
| 11009685 | This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. |
| 11008283 | This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. |
| 11008282 | This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. |
| 11008281 | This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines. |
| 11008280 | This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries. |
| 11008279 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. |
| 11008276 | The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units. |
| 11008267 | This bulletin announces availability of the NEW genuine Subaru engine oil filter. |
| 11008263 | This Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source. |
| 11008259 | This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement. |
| 11008256 | This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. |
| 11006939 | Retailers experiencing concerns when completing Solterra control module reprogramming. |
| 11006938 | "This Bulletin provides an outline of the reprogramming process using GTS+. The information provided in this bulletin is intended to be used as a guide when preparing and performing reprogramming using CUW files with GTS+." |
| 11006935 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles. |
| 11006934 | The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. |
| 11006932 | This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source. |
| 11006931 | This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. |
| 11005624 | This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available. |
| 11005619 | This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customers driver profile is not the primary driver profile and/or inability to activate Solterra Connect. |
| 11005615 | This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5. |
| 11005614 | This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra. |
| 11005609 | This announcement provides information on Takata Recall Escalated Towing Program. |
| 11005608 | This thermo control valve video contains information on the replacement of thermo control valve. |
NHTSA manufacturer communications (public domain)