Problems owners report
Complaints filed with NHTSA about the 2012 Thomas Built Buses SAF-T-Liner C2, by the system named in each complaint. One complaint can name several.
- Unknown or other2
- Seats1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2018 Thomas Built Bus Saf-T-Liner C2 school buses. The affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak.
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Daimler Trucks North America (DTNA) is recalling certain model year 2011-2013 Thomas Built Saf-T-Liner C2 school buses manufactured December 3, 2009, through February 8, 2012, and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Daimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built non-school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine. This system is used to drive such components as the refrigerant compressors, the radiator fan, and the engine water pump. The web of the pulley can fatigue over time, causing the pulley to fail.
Daimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine. This system is used to drive such components as the refrigerant compressors, the radiator fan, and the engine water pump. The web of the pulley can fatigue over time, causing the pulley to fail.
DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR NON SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2013 THOMAS BUILT SAF-T-LINER SCHOOL BUSES BUILT ON A FREIGHTLINER CUSTOM CHASSIS B2 CHASSIS FROM NOVEMBER 15, 2010, THROUGH OCTOBER 6, 2011. THE GRID HEATER GROUND WIRE MAY CONTACT THE RELAY POWER TERMINAL AND RUB AND CHAFE POTENTIALLY RESULTING IN A SHORT CIRCUIT.
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2012 THOMAS BUILT SAF-T-LINER SCHOOL BUSES MANUFACTURED FROM FEBRUARY 24, 2011, THROUGH AUGUST 3, 2011, EQUIPPED WITH BULK-HEAD MODULE SOFTWARE RELEASE 2.1 AND REFERENCE PARAMETER RELEASE P38407-06. INACCURATE FAULT DETECTION VALUES IN THE BULK-HEAD MODULE SOFTWARE MAY CAUSE THE SIDE MARKER/DIRECTIONAL LIGHTS TO STOP FUNCTIONING AFTER 5 TO 13 MINUTES OF VEHICLE OPERATION.
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 THOMAS BUILT SAF-T-LINER C2, SAF-T-LINER MVP-EF, AND SAF-T-LINER HDX SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Thomas Built Buses told its dealers about the 2012 Thomas Built Buses SAF-T-Liner C2: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10207477 | Revised Thomas Built Buses Service Bulletin for Vehicle Starts in Pretrip Mode With Vandalock Active. Minor note: added an update of document previously submitted. The related VMRS codes are added |
| 10197730 | SS 468968 TBB Warning Lights Cracking |
| 10193744 | Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door |
| 10193743 | Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification |
| 10193742 | Thomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2 |
| 10193741 | Thomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire |
| 10193738 | Thomas Built Buses Product Awareness Bulletin on Heater Hose Changes |
| 10193736 | Thomas Built Buses Product Awareness Bulletin on National Drivers Seat Update |
| 10193735 | Thomas Built Buses Product Awareness Bulletin on Jouley Warranty Update |
| 10193734 | Thomas Built Buses Product Awareness Bulletin on MY2020 DD5 Engine Updates |
| 10193733 | Thomas Built Buses Product Awareness Bulletin on Defender Composite Stop Arm Changes |
| 10193727 | Thomas Built Buses Product Awareness Bulletin on C2 Backup Camera Package Changes |
| 10193726 | Thomas Built Buses Product Awareness Bulletin on Buy America Cummins B6.7 Engine |
| 10193723 | Thomas Built Buses Product Awareness Bulletin on Roof Top Lettering (Addendum) |
| 10193722 | Thomas Built Buses Product Awareness Bulletin on 12V Outlets Update |
| 10193721 | Thomas Built Buses Product Awareness Bulletin on Defender Electric Crossing Arm |
| 10193720 | Thomas Built Buses Product Awareness Bulletin on Alcoa Wheel Update C2 |
| 10193719 | Thomas Built Buses Product Awareness Bulletin on ESC on C2 with PSI LPG Engine and Hydraulic Brakes |
| 10193716 | Thomas Built Buses Product Awareness Bulletin on Power Outlet |
| 10193713 | Thomas Built Buses Product Awareness Bulletin on Auto Reversing Door Update C2 |
| 10193702 | Thomas Built Buses Product Awareness Bulletin on Data Book Update |
| 10193699 | Thomas Built Buses Product Awareness Bulletin on LPG Update |
| 10193698 | Thomas Built Buses Product Awareness Bulletin on DD5 Piston Standardization |
| 10193697 | Thomas Built Buses Product Awareness Bulletin on Lettering Update |
| 10193696 | Thomas Built Buses Product Awareness Bulletin on Allison 7 Year Warranty |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Rear Leaf Spring Fractures
NHTSA Office of Defects Investigation