Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2027 | 0 | 7 |
| 2026 | 0 | 7 |
| 2025 | 0 | 13 |
| 2024 | 0 | 14 |
| 2023 | 0 | 12 |
| 2022 | 1 | 12 |
| 2021 | 0 | 15 |
| 2020 | 1 | 16 |
| 2019 | 0 | 24 |
| 2018 SAF-T-Liner C2 | 1 | 22 |
| 2017 SAF-T-Liner C2 | 0 | 28 |
| 2016 SAF-T-Liner C2 | 0 | 25 |
| 2015 SAF-T-Liner C2 | 2 | 20 |
| 2014 SAF-T-Liner C2 | 0 | 18 |
| 2013 SAF-T-Liner C2 | 1 | 18 |
| 2012 SAF-T-Liner C2 | 3 | 16 |
| 2011 SAF-T-Liner C2 | 0 | 22 |
| 2010 SAF-T-Liner C2 | 1 | 22 |
| 2009 SAF-T-Liner C2 | 2 | 21 |
| 2008 SAF-T-Liner C2 | 5 | 27 |
| 2007 SAF-T-Liner C2 | 1 | 25 |
| 2006 SAF-T-Liner C2 | 2 | 21 |
| 2005 SAF-T-Liner C2 | 0 | 16 |
| 2004 SAF-T-Liner C2 | 0 | 5 |
| 2003 SAF-T-Liner C2 | 1 | 4 |
| 2002 | 1 | 2 |
| 2001 | 0 | 1 |
| 2000 | 0 | 1 |
| 1999 | 0 | 1 |
| 1998 | 0 | 1 |
| 1997 | 0 | 1 |
| 1996 | 0 | 1 |
| 1995 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other5
- Structure5
- Parking brake3
- Seats2
- Visibility/wiper1
- Visibility1
- Service brakes, hydraulic1
- Seat belts1
NHTSA ODI complaints, all model years
Recalls
135 campaigns cover the SAF-T-Liner C2; the latest 12 are below.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER C2 and Thomas Built SAF-T-LINER C2 Jouley school buses. A software error may cause the low beam headlights to illuminate improperly.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 transit buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 school buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2027 Saf-T-Liner C2 school buses. The vehicle's software may misinterpret contact if the door switch is bumped, deactivating the amber and red warning lights and the stop sign arm.
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2027 Saf-T-Liner C2 school buses. The heater hose may rupture, which can result in hot coolant leaking inside the passenger compartment.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025 Saf-T-Liner C2 transit buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
NHTSA recalls