Problems owners report
Complaints filed with NHTSA about the 2011 Volkswagen CC, by the system named in each complaint. One complaint can name several.
- Air bags32
- Engine26
- Fuel/propulsion system16
- Steering13
- Unknown or other7
- Electrical system7
- Power train6
- Electronic stability control (esc)3
- Fuel system, gasoline3
- Vehicle speed control2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2011 Volkswagen CC failed the safety check 3.53% of the time — 42% more often than the average 2011 passenger car (2.49%). Median odometer at inspection: 117,161 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
MOT test results in Great Britain
In 2023, 247 of these cars first registered in 2011 took their annual MOT test. 62% passed first time; among all cars first registered in 2011 the figure was 63%.
| Failed on | These cars | All cars from 2011 |
|---|---|---|
| Suspension | 17.8% | 14.1% |
| Tyres | 12.6% | 7.3% |
| Lamps, reflectors and electrical equipment | 10.9% | 16.0% |
| Visibility | 5.3% | 5.4% |
| Brakes | 4.9% | 8.6% |
| Body, chassis, structure | 4.5% | 4.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Volkswagen CC 4 DR AWD | — | 0.0 % |
| 2011 Volkswagen CC 4 DR FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2011 Volkswagen CC.
| 2018111 6 Mar 2018 | Airbag On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propella… |
| 2017398 16 Aug 2017 | Fuel System On certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously… |
| 2016064 9 Feb 2016 | Airbag On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inf… |
| 2015344 31 Jul 2015 | Seats And Restraints On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guid… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2011 Volkswagen CC: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010024 | Lack of paint under roof |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008861 | Fluid requirements |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008852 | Recommended Gasoline Quality |
| 11008851 | Engine Misfire Diagnostic Aid |
| 11008850 | Fuel additive to help with misfire faults |
| 11008846 | Wind & Water Leak Checking |
| 11007402 | Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration |
| 11007398 | Battery testing |
| 11007393 | Engine Oil Standards |
| 11005825 | Engine oil quality standards |
| 11005820 | Engine Assembly Tip |
| 11005819 | Engine Replacement Tip |
| 11002875 | Engine oil quality standards |
| 11001508 | Engine oil quality standards |
| 10253483 | Engine Exhaust Flap Limited Warranty Extension |
| 10253439 | Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED |
| 10253262 | VW Engine oil quality standards |
| 10253215 | Exterior Lights, Moisture Accumulation |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Bag Clockspring Failure
Air Bag Clockspring Failure
Air Bag Clockspring Failure
NHTSA Office of Defects Investigation