Problems owners report
Complaints filed with NHTSA about the 2014 Volkswagen CC, by the system named in each complaint. One complaint can name several.
- Air bags52
- Fuel/propulsion system12
- Electrical system10
- Engine6
- Steering5
- Unknown or other3
- Service brakes3
- Exterior lighting2
- Vehicle speed control2
- Electronic stability control (esc)1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 4 2014 CC vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2014 Volkswagen CC failed the safety check 2.51% of the time — 9% more often than the average 2014 passenger car (2.30%). Median odometer at inspection: 91,715 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2014
16,584 new Volkswagen CC cars were registered in the EU, Norway and Iceland in 2014; the largest markets were the United Kingdom (5,289), Germany (5,009), Spain (1,853).
- Average mass
- 1,584 kg
- Average power
- 124 kW
- Fuel type recorded
- Diesel 88% · Petrol 12%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
78 first registered in 2014 are on Dutch roads; 81% arrived later as imports. Median list price when new: €46,268.
Most common APK defects
- Bandenspanning niet op juiste waarde33
- Band onvoldoende profiel22
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm17
- Dimlicht onjuist afgesteld14
- Mechanische delen van het remsysteem vertonen slijtage10
- Waarschuwingsinrichting controlesysteem bandenspanning geeft9
- Veer gebroken of gescheurd8
- Overmatige vloeistoflekkage overige vloeistoffen6
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
3,486 cars built in 2014 were licensed for the road at the end of 2025, and 213 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 3,558 of these cars first registered in 2014 took their annual MOT test. 73% passed first time; among all cars first registered in 2014 the figure was 72%.
| Failed on | These cars | All cars from 2014 |
|---|---|---|
| Suspension | 10.9% | 8.2% |
| Tyres | 9.7% | 6.8% |
| Lamps, reflectors and electrical equipment | 7.5% | 10.0% |
| Visibility | 4.0% | 4.3% |
| Brakes | 3.5% | 6.0% |
| Noise, emissions and leaks | 1.1% | 2.5% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
77 of these cars first registered in 2014 were in use in Finland on 30 Jun 2026, with an average of 227,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
27 2014 cars are on the New Zealand register; 15% arrived as used imports, 85% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2014 Volkswagen CC 4 DR AWD | — | 0.0 % |
| 2014 Volkswagen CC 4 DR FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 9.7–12.3 L/100 km (about 19–24 mpg US), CO₂ 223–283 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| CC · Compact · Premium gasoline | 11.1 | 7.9 | 9.7 |
| CC · Compact · Premium gasoline | 11.6 | 7.7 | 9.8 |
| CC 4MOTION · Compact · Premium gasoline | 14.3 | 9.8 | 12.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
5 Transport Canada recalls for the 2014 Volkswagen CC.
| 2020468 6 Oct 2020 | Lights And Instruments Issue: On certain vehicles, the ESC warning light may not remain on if a fault was detected on the previous key cycle. Instead, the warning light does not tur… |
| 2018111 6 Mar 2018 | Airbag On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propella… |
| 2017398 16 Aug 2017 | Fuel System On certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously… |
| 2016064 9 Feb 2016 | Airbag On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inf… |
| 2015344 31 Jul 2015 | Seats And Restraints On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guid… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2014 Volkswagen CC: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010024 | Lack of paint under roof |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008861 | Fluid requirements |
| 11008860 | Manual transmission noise diagnosing |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008852 | Recommended Gasoline Quality |
| 11008851 | Engine Misfire Diagnostic Aid |
| 11008850 | Fuel additive to help with misfire faults |
| 11008846 | Wind & Water Leak Checking |
| 11007398 | Battery testing |
| 11007393 | Engine Oil Standards |
| 11005825 | Engine oil quality standards |
| 11005820 | Engine Assembly Tip |
| 11005819 | Engine Replacement Tip |
| 11002875 | Engine oil quality standards |
| 11001508 | Engine oil quality standards |
| 10253490 | 2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance |
| 10253489 | Model Year 2014 Prepaid PDI Time Units |
| 10253473 | Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines |
| 10253262 | VW Engine oil quality standards |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Bag Clockspring Failure
Air Bag Clockspring Failure
Air Bag Clockspring Failure
NHTSA Office of Defects Investigation