Problems owners report
Complaints filed with NHTSA about the 2018 Volkswagen e-Golf, by the system named in each complaint. One complaint can name several.
- Unknown or other1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2018 Volkswagen e-Golf failed the safety check 0.00% of the time — 100% less often than the average 2018 passenger car (1.65%). Median odometer at inspection: 33,026 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2018
1,015 new Volkswagen e-Golf cars were registered in the EU, Norway and Iceland in 2018; the largest markets were the United Kingdom (978), Slovenia (37).
- Average mass
- 1,615 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 100 kW
- Fuel type recorded
- Electric 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
MOT test results in Great Britain
In 2023, 310 of these cars first registered in 2018 took their annual MOT test. 82% passed first time; among all cars first registered in 2018 the figure was 84%.
| Failed on | These cars | All cars from 2018 |
|---|---|---|
| Tyres | 11.0% | 5.2% |
| Visibility | 4.2% | 3.6% |
| Suspension | 3.5% | 1.6% |
| Lamps, reflectors and electrical equipment | 3.2% | 4.0% |
| Brakes | 1.0% | 2.9% |
| Road Wheels | 0.3% | 0.2% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2018 Volkswagen e-Golf 4 DR FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
3 Transport Canada recalls for the 2018 Volkswagen e-Golf.
| 2021326 26 May 2021 | Fabrics Issue: On certain models, the chrome layer could peel off of the trim located around the gear shift cover. If this happens, sharp edges can be created. Sa… |
| 2018626 14 Nov 2018 | Structure On certain vehicles, the rear seat head restraint guides may not have been properly welded to the seat frame. In a crash, the rear seat head restraints may not … |
| 2018191 18 Apr 2018 | Seats And Restraints Certain vehicles may have been built with defective front seat head rest guide sleeves. This could result in the head rest(s) not locking properly which, in the… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2018 Volkswagen e-Golf: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011374 | HVAC duct cleaning and deodorizing |
| 11010024 | Lack of paint under roof |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008865 | Battery Health, Remaining Capacity |
| 11008861 | Fluid requirements |
| 11008860 | Manual transmission noise diagnosing |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008852 | Recommended Gasoline Quality |
| 11008851 | Engine Misfire Diagnostic Aid |
| 11008850 | Fuel additive to help with misfire faults |
| 11008846 | Wind & Water Leak Checking |
| 11007398 | Battery testing |
| 11007393 | Engine Oil Standards |
| 11005825 | Engine oil quality standards |
| 11005823 | KESSY Key adaptation |
| 11002875 | Engine oil quality standards |
| 11001522 | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
| 11001508 | Engine oil quality standards |
| 11001503 | Forigen objects inside seat belt buckle |
| 11001494 | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation