Problems owners report
Complaints filed with NHTSA about the 2020 Volvo S60, by the system named in each complaint. One complaint can name several.
- Service brakes5
- Electrical system4
- Steering3
- Forward collision avoidance3
- Suspension2
- Vehicle speed control2
- Engine1
- Wheels1
- Visibility/wiper1
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 7 2020 S60 vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Volvo S60 failed the safety check 0.99% of the time — 16% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 26,384 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
6,652 new Volvo S60 cars were registered in the EU, Norway and Iceland in 2020; the largest markets were the United Kingdom (1,127), Sweden (1,123), Poland (707).
- Average mass
- 1,781 kg
- Average CO₂
- 137 g/km (WLTP)
- Average power
- 177 kW
- Fuel type recorded
- Petrol 75% · Petrol/electric 25%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Engines
The most common engines in 2020 Volvo S60 cars on Dutch roads are the 2.0 petrol (140 kW, 188 hp), 2.0 hybrid (186 kW, 249 hp) and 2.0 petrol (184 kW, 247 hp), out of 8 versions with at least 20 cars.
| Engine | Power | Cars |
|---|---|---|
| 2.0 petrol | 140 kW 188 hp | 285 |
| 2.0 hybrid | 186 kW 249 hp | 119 |
| 2.0 petrol | 184 kW 247 hp | 89 |
| 2.0 hybrid | 223 kW 299 hp | 84 |
| 2.0 petrol | 155 kW 208 hp | 62 |
| 2.0 hybrid | 120 kW 161 hp | 50 |
| 2.0 hybrid | 233 kW 312 hp | 42 |
| 2.0 hybrid | 145 kW 194 hp | 24 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
773 first registered in 2020 are on Dutch roads; 15% arrived later as imports. Median list price when new: €50,894.
Most common APK defects
- Bandenspanning niet op juiste waarde210
- Dimlicht onjuist afgesteld64
- Band onvoldoende profiel60
- Band beschadigd60
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm44
- Mechanische delen van het remsysteem vertonen slijtage36
- Ruitenwisserinstallatie geeft onvoldoende zicht30
- Stofhoes aandrijfas beschadigd en dicht niet af22
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
1,055 cars built in 2020 were licensed for the road at the end of 2025, and 5 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 1,100 of these cars first registered in 2020 took their annual MOT test. 90% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 5.3% | 4.9% |
| Lamps, reflectors and electrical equipment | 1.7% | 3.0% |
| Visibility | 1.6% | 2.8% |
| Brakes | 1.5% | 1.8% |
| Identification of the vehicle | 0.3% | 0.2% |
| Seat belts and supplementary restraint systems | 0.3% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
611 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 87,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
20 2020 cars are on the New Zealand register; 5% arrived as used imports, 90% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Fuel consumption
Official Canadian test results for 2 variants: combined 8.9–9.4 L/100 km (about 25–26 mpg US), CO₂ 208–219 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| S60 T5 · Compact · Premium gasoline | 10.5 | 7.1 | 8.9 |
| S60 T6 AWD · Compact · Premium gasoline | 11.0 | 7.4 | 9.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
7 Transport Canada recalls for the 2020 Volvo S60.
| 2025147 20 Mar 2025 | High Voltage Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. Not… |
| 2024628 23 Oct 2024 | Brakes Issue: On certain vehicles, the rods connecting the brake pedal to the hydraulic brake unit may not have been assembled properly. As a result, the rods could … |
| 2023620 21 Nov 2023 | Airbag Issue: On certain vehicles, the bolts that attach the front-passenger airbag may not have been properly tightened. As a result, the airbag may not inflate pro… |
| 2022595 20 Oct 2022 | Visual System Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadia… |
| 2021345 2 Jun 2021 | Electrical Issue: On certain vehicles, the fuse for the low-pressure fuel pump may be too small. As a result, the fuse could blow and the engine could stall while drivin… |
| 2020298 30 Jun 2020 | Seats And Restraints Issue: On certain vehicles, the flexible steel cable that attaches the seat belt to the outside of the front seats may weaken over time. As a result, the seat… |
| 2020099 13 Mar 2020 | Brakes Issue: On certain vehicles, the automatic emergency braking system (AEB) may not apply the brakes automatically when it detects a possible collision. In addit… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volvo told its dealers about the 2020 Volvo S60: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011735 | This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp |
| 11009818 | This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs. |
| 11009817 | This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 |
| 11009815 | This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery. |
| 11009811 | This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems. |
| 11009803 | This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals. |
| 11009511 | This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations |
| 11009496 | This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process |
| 11007932 | This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA |
| 11007926 | This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 |
| 11007925 | Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service |
| 11006576 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 11006564 | This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21. |
| 11006562 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 11006560 | This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. |
| 11006557 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 11006554 | This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA |
| 10254406 | This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. |
| 10254399 | This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads |
| 10253788 | This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. |
| 10253771 | This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. |
| 10252722 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 10252682 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 10251606 | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. |
| 10251166 | This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation