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CarsLore / Volvo / XC60 / 2020

2020 Volvo XC60

22 owner complaints — #14 of 16 XC60 model years. 6 recalls, 25 service bulletins.

22complaints · 0 crashes, 0 fires
6recalls
25manufacturer bulletins
11,850 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2020 Volvo XC60, by the system named in each complaint. One complaint can name several.

  • Electrical system8
  • Unknown or other5
  • Service brakes4
  • Wheels2
  • Engine2
  • Structure1
  • Forward collision avoidance1
  • Fuel/propulsion system1
  • Tires1
  • Power train1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported

Compared with other years

’08’11’14’17’20’2322’08’11’14’17’20’2322

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 6 2020 XC60 vehicles were involved in crashes on US public roads in which someone died; 7 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2020 Volvo XC60 failed the safety check 0.58% of the time — 51% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 30,729 miles.

10,033first inspections
0.58%failed on safety
30,729 mimedian odometer
0.0%1.0%2.0%’10’12’14’16’18’20’22’24’26’270.6%0.0%1.0%2.0%’10’13’16’19’20’22’25’270.6%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2020

66,846 new Volvo XC60 cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (14,612), Sweden (12,243), the United Kingdom (8,222).

Average mass
1,976 kg
Average CO₂
132 g/km (WLTP)
Average power
172 kW
Fuel type recorded
Diesel 50% · Petrol/electric 33% · Petrol 17%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2020 Volvo XC60 cars on Dutch roads are the 2.0 hybrid (223 kW, 299 hp), 2.0 hybrid (184 kW, 247 hp) and 2.0 hybrid (186 kW, 249 hp), out of 9 versions with at least 20 cars.

EnginePowerCarsShare
2.0 hybrid223 kW 299 hp1,98445%
2.0 hybrid184 kW 247 hp79318%
2.0 hybrid186 kW 249 hp73017%
2.0 hybrid145 kW 194 hp2405%
2.0 hybrid233 kW 312 hp2305%
2.0 petrol140 kW 188 hp1734%
2.0 petrol184 kW 247 hp962%
2.0 diesel140 kW 188 hp952%
2.0 petrol155 kW 208 hp35<1%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

4,455 first registered in 2020 are on Dutch roads; 66% arrived later as imports. Median list price when new: €73,866.

33.7%had an APK defect recorded since June 2022
96.0%logical odometer history
2.6%with a recall still open

Most common APK defects

Colours

Grey 38%Black 32%Blue 13%White 12%Brown 3%Orange 1%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

7,776 cars built in 2020 were licensed for the road at the end of 2025, and 50 more were declared off the road (SORN).

7,776licensed, end of 2025
99%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 8,116 of these cars first registered in 2020 took their annual MOT test. 91% passed first time; among all cars first registered in 2020 the figure was 88%.

91%passed first time
88%all cars from 2020
28,400 miaverage mileage at the test (all cars 26,000 mi)
Failed onThese carsAll cars from 2020
Tyres5.0%4.9%
Visibility1.7%2.8%
Brakes1.6%1.8%
Lamps, reflectors and electrical equipment1.0%3.0%
Noise, emissions and leaks0.3%0.6%
Seat belts and supplementary restraint systems0.2%0.3%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

51 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 132,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

145 2020 cars are on the New Zealand register; 2% arrived as used imports, 97% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Fuel consumption

Official Canadian test results for 2 variants: combined 9.9–10.3 L/100 km (about 23–24 mpg US), CO₂ 232–240 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
XC60 T5 AWD · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AS811.28.39.9232
XC60 T6 AWD · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AS811.78.610.3240

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

6 Transport Canada recalls for the 2020 Volvo XC60.

2025147
20 Mar 2025
High Voltage
Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. Not…
2024628
23 Oct 2024
Brakes
Issue: On certain vehicles, the rods connecting the brake pedal to the hydraulic brake unit may not have been assembled properly. As a result, the rods could …
2022595
20 Oct 2022
Visual System
Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadia…
2021345
2 Jun 2021
Electrical
Issue: On certain vehicles, the fuse for the low-pressure fuel pump may be too small. As a result, the fuse could blow and the engine could stall while drivin…
2020390
25 Aug 2020
Visual System
Issue: On certain vehicles, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not c…
2020099
13 Mar 2020
Brakes
Issue: On certain vehicles, the automatic emergency braking system (AEB) may not apply the brakes automatically when it detects a possible collision. In addit…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

25V179000 · Electrical system24 Mar 2025 · 7,483 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

23V001000 · Steering5 Jan 2023 · 74 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

21V716000 · Service brakes, hydraulic15 Sept 2021 · 9 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

21V414000 · Fuel system, gasoline2 Jun 2021 · 85,550 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

20V503000 · Visibility/wiper25 Aug 2020 · 87,226 vehicles

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

20V144000 · Forward collision avoidance12 Mar 2020 · 121,605 vehicles

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Volvo told its dealers about the 2020 Volvo XC60: known faults, fixes and updates.

BulletinSummary
11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
11009815This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
11009496This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
11007932This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
11006576This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
11006564This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
11006562This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
11006557This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
11006554This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
10253771This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
10252722This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10252682This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10251606This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

NHTSA manufacturer communications (public domain)

NHTSA investigations

DP22005 · Electrical system:propulsion systemopened 27 Jan 2023 · closed 7 Aug 2023

Pedestrian alert sounds

NHTSA Office of Defects Investigation