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CarsLore / Volvo / XC60 / 2021

2021 Volvo XC60

49 owner complaints — #5 of 16 XC60 model years. 5 recalls, 25 service bulletins.

49complaints · 4 crashes, 0 fires
5recalls
25manufacturer bulletins
18,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2021 Volvo XC60, by the system named in each complaint. One complaint can name several.

  • Electrical system14
  • Unknown or other11
  • Service brakes9
  • Steering7
  • Lane departure7
  • Engine6
  • Forward collision avoidance6
  • Fuel/propulsion system5
  • Power train2
  • Seat belts2

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported

Compared with other years

’08’11’14’17’20’21’2349’08’11’14’17’20’21’2349

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 7 2021 XC60 vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2021 Volvo XC60 failed the safety check 0.35% of the time — 63% less often than the average 2021 passenger car (0.95%). Median odometer at inspection: 21,714 miles.

15,843first inspections
0.35%failed on safety
21,714 mimedian odometer
0.0%1.0%2.0%’10’12’14’16’18’20’21’22’24’26’270.4%0.0%1.0%2.0%’10’13’16’19’21’22’25’270.4%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2021

61,637 new Volvo XC60 cars were registered in the EU, Norway and Iceland in 2021; the largest markets were Germany (14,507), Sweden (11,932), France (5,324).

Average mass
2,039 kg
Average CO₂
120 g/km (WLTP)
Average power
170 kW
Fuel type recorded
Diesel 45% · Petrol/electric 43% · Petrol 12%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Real-world fuel consumption

50,214 Volvo XC60 cars first registered in Europe in 2021 report their fuel use through the on-board meter. Diesel hybrid versions use 7.2 l/100 km on the road against 6.3 in the WLTP test (+14%).

FuelCarsOn the roadWLTPDifference
Petrol2259.57.7+23%
Petrol hybrid3,5919.07.6+17%
Diesel9917.46.2+19%
Diesel hybrid23,7067.26.3+14%
Plug-in hybrid21,7017.12.5+189%

Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0

Engines

The most common engines in 2021 Volvo XC60 cars on Dutch roads are the 2.0 hybrid (186 kW, 249 hp), 2.0 hybrid (223 kW, 299 hp) and 2.0 hybrid (184 kW, 247 hp), out of 5 versions with at least 20 cars.

EnginePowerCarsShare
2.0 hybrid186 kW 249 hp3,15456%
2.0 hybrid223 kW 299 hp96017%
2.0 hybrid184 kW 247 hp86415%
2.0 hybrid145 kW 194 hp4678%
2.0 hybrid233 kW 312 hp1873%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

5,691 first registered in 2021 are on Dutch roads; 65% arrived later as imports. Median list price when new: €70,668.

19.4%had an APK defect recorded since June 2022
96.5%logical odometer history
0.6%with a recall still open

Most common APK defects

Colours

Grey 39%Black 34%Blue 13%White 11%Orange 1%Brown 1%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

9,471 cars built in 2021 were licensed for the road at the end of 2025, and 67 more were declared off the road (SORN).

9,471licensed, end of 2025
99%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 237 of these cars first registered in 2021 took their annual MOT test. 92% passed first time; among all cars first registered in 2021 the figure was 91%.

92%passed first time
91%all cars from 2021
29,400 miaverage mileage at the test (all cars 30,000 mi)
Failed onThese carsAll cars from 2021
Tyres4.2%3.3%
Visibility2.1%1.6%
Brakes1.3%1.3%
Lamps, reflectors and electrical equipment0.8%2.9%
Body, chassis, structure0.4%0.3%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

29 of these cars first registered in 2021 were in use in Finland on 30 Jun 2026, with an average of 110,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

213 2021 cars are on the New Zealand register; 3% arrived as used imports, 97% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Fuel consumption

Official Canadian test results for 2 variants: combined 9.9–10.3 L/100 km (about 23–24 mpg US), CO₂ 230–240 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
XC60 T5 AWD · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AS811.18.39.9230
XC60 T6 AWD · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AS811.78.610.3240

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

4 Transport Canada recalls for the 2021 Volvo XC60.

2025147
20 Mar 2025
High Voltage
Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. Not…
2022595
20 Oct 2022
Visual System
Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadia…
2021540
1 Sept 2021
Seats And Restraints
Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not p…
2021003
7 Jan 2021
Airbag
Issue: On certain vehicles, the screws that attach the control unit for the supplemental restraint system (SRS) may not have been properly tightened. As a res…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

25V179000 · Electrical system24 Mar 2025 · 7,483 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

23V001000 · Steering5 Jan 2023 · 74 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

21V716000 · Service brakes, hydraulic15 Sept 2021 · 9 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

21V682000 · Seat belts1 Sept 2021 · 19,149 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

21V001000 · Air bags7 Jan 2021 · 2,883 vehicles

Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Volvo told its dealers about the 2021 Volvo XC60: known faults, fixes and updates.

BulletinSummary
11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
11009815This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
11009496This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
11006576This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
11006564This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
11006562This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
11006557This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
10253771This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
10252722This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10252682This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10251606This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
10251143This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released

NHTSA manufacturer communications (public domain)

NHTSA investigations

DP22005 · Electrical system:propulsion systemopened 27 Jan 2023 · closed 7 Aug 2023

Pedestrian alert sounds

NHTSA Office of Defects Investigation