Fatal crashes in the US
From 2020 to 2023, 3 2011 W62 vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2011 Workhorse W62 failed the safety check 0.47% of the time — 81% less often than the average 2011 passenger car (2.49%). Median odometer at inspection: 144,267 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
1 Transport Canada recall for the 2011 Workhorse W62.
| 2014410 18 Sept 2014 | Powertrain On certain vehicles, a weld on the passenger side exhaust down pipe may fatigue and separate. This could result in hot exhaust gases being released into the en… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Navistar, Inc. (Navistar) is recalling certain model year 2011-2012 Workhorse W62 Commercial Chassis manufactured June 21, 2010, to October 2, 2012. In the affected vehicles, the weld joining the right hand side exhaust down pipe to the exhaust manifold may fatigue.
Navistar is recalling certain model year 2011-2012 Workhorse Custom Chassis W42 and W62 vehicles, manufactured from July 18, 2011, through July 12, 2012, and equipped with hydraulic brakes. The brake fluid level indicator (FLI) may not properly detect a low brake fluid level situation and warn the driver.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Workhorse told its dealers about the 2011 Workhorse W62: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010428 | This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. |
| 10130884 | HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM |
| 10130883 | NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system. |
| 10130882 | Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016 |
| 10090605 | RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE |
NHTSA manufacturer communications (public domain)