The risk
The software in the calculator, used only in after-sales operations and for a limited period (October 2020 to January 2021), was incorrect. This may lead to Nitrogen Oxides (NOx) emissions above the regulatory limits. Excessive NOx emissions pose a risk to the environment. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Safety Gate (European Commission) · CC0 · official text, unchanged
Measures taken
Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 04/11/2021
Models on CarsLore
The alert names these models; open one for its complaints, recalls in other countries and inspection results.
Other environment alerts in 2022
8 of the 341 motor vehicle alerts published in 2022 concerned the same risk.
| A12/01517/22 4 Nov 2022 | Toyota Proace |
| INFO/00012/22 25 Feb 2022 | Toyota Proace |
| A12/00240/22 11 Feb 2022 | Mazda Mazda CX-5 (KF) |
| A12/00200/22 4 Feb 2022 | VOLVO TRUCKS et RENAULT TRUCKS DTI 11 EUVI STEP B |
| A12/00212/22 4 Feb 2022 | CLAAS Type A42 : AXION 900 /Type A44 : AXION 900/ Type A60 :AXION 800 /Type A72 : ARION 400 |
| A12/00104/22 21 Jan 2022 | DS automobiles DS3 DS7 CROSSBACK |
| A12/00046/22 14 Jan 2022 | Peugeot 208 (A9) 2008 (A94) 308 V2 (T9) 3008 V2 (P84) 5008 V2 (P87) |
Who notified alerts in 2022
| Notifying country | Alerts |
|---|---|
| Germany | 211 |
| France | 69 |
| Portugal | 23 |
| Bulgaria | 12 |
| Poland | 9 |
| Belgium | 5 |
Safety Gate (European Commission) · CC0 · all alerts of 2022
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231 EU Safety Gate alerts for Citroen since 2007; the most were issued in 2017 (29).
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| Berlingo Environment, Fire | Apr 2026 |
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| C3 Aircross V3, C3 V5 Fire, Injuries | Mar 2026 |
| C3 Aircross V3, C3 V5, C4 V3, C4X Fire | Mar 2026 |