The risk
Due to an incorrect update of the software, the dataset for the folding door control system was overwritten with an incorrect parameter, which causes the folding door to close independently after the ignition has been turned off and a period of 60 seconds has elapsed. As the power for the door control is now switched off, the reverse function and the protection against trapping are also switched off. This increases the risk of injuries. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Safety Gate (European Commission) · CC0 · official text, unchanged
Measures taken
Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
Other injuries alerts in 2024
267 of the 370 motor vehicle alerts published in 2024 concerned the same risk.
| A12/03700/24 20 Dec 2024 | Suzuki GSX1300R (HAYABUSA) |
| SR/03707/24 20 Dec 2024 | BraunAbility Europe AB T-RQE16MK, T-SQE16MK |
| SR/03711/24 20 Dec 2024 | Mercedes-Benz C-Class, E-Class, M-Class, S-Class, CLS, GLC, GLS, GLE, GLK, GL |
| SR/03712/24 20 Dec 2024 | Bmw 5series, i5, iX |
| SR/03722/24 20 Dec 2024 | Ford Tourneo Connect, Transit Connect |
| SR/03725/24 20 Dec 2024 | Schnierle Double wire buckle 200 mm, Double wire buckle 165 mm |
| SR/03730/24 20 Dec 2024 | Atec |
| SR/03741/24 20 Dec 2024 | Honda CRF1100 |
Who notified alerts in 2024
| Notifying country | Alerts |
|---|---|
| Germany | 239 |
| France | 59 |
| Portugal | 27 |
| Poland | 14 |
| Belgium | 9 |
| Finland | 5 |
Safety Gate (European Commission) · CC0 · all alerts of 2024
More Mercedes-Benz alerts
614 EU Safety Gate alerts for Mercedes-Benz since 2006; the most were issued in 2021 (98).
| Citaro LE Ü Injuries | Sept 2026 |
| GLE-Class Injuries | Sept 2026 |
| ACTROS, AROCS, ATEGO, eACTROS Injuries | Jul 2026 |
| ACTROS, AROCS, ATEGO, eACTROS Injuries | Jul 2026 |
| Unimog 405, unimog 437 Injuries | Jul 2026 |
| A-class, A-class AMG, B--class, C-class, C-class AMG, CLA, CLA AMG, CLE, E-class and… Injuries | Jun 2026 |
| G-Klasse Injuries | May 2026 |
| Actros, eActros Injuries | May 2026 |