The defect
CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." DUE TO THE DESIGN OF THE WINDSHIELD WASHER PUMP MOTOR CIRCUIT, THE SYSTEM'S ABILITY TO FUNCTION IS IMPAIRED WHEN IT IS FULL OF FROZEN WATER AND THE PUMP MOTOR SHAFT IS LOCKED OR FROZEN (CANNOT ROTATE).
The risk
ANY RESULTANT REDUCED VISIBILITY COULD CAUSE A CRASH.
The remedy
DEALERS WILL INSTALL A NEW 10 AMP FUSE IN PLACE OF THE 5 AMP FUSE AND A NEW 10 AMP LABEL WILL BE PLACED OVER THE ORIGINAL 5 AMP DESIGNATION ON THE FUSE PANEL LABEL. OWNER NOTIFICATION BEGAN ON JUNE 27, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| International 4300 | 2002 |
| International 4400 | 2002 |
| International 7300 | 2001, 2002 |
| International 7400 | 2002 |
| International Harvester 4300 | 2001 |
| International Harvester 4400 | 2001 |
| International Harvester 7400 | 2001 |
Components: VISIBILITY:WINDSHIELD WIPER/WASHER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| International 4300 | 2002 | 5 | 9 |
| International 4400 | 2002 | 0 | 9 |
| International 7300 | 2001 | 0 | 3 |
| International 7300 | 2002 | 0 | 4 |
| International 7400 | 2002 | 1 | 5 |
| International Harvester 4300 | 2001 | 0 | 7 |
| International Harvester 4400 | 2001 | 0 | 7 |
| International Harvester 7400 | 2001 | 0 | 3 |
Other visibility recalls in 2003
19 of the 527 recall campaigns reported to NHTSA in 2003 concerned the visibility; INTERNATIONAL TRUCK & ENGINE CORPORATION filed 86 campaigns in all.
| 03V497000 23 Dec 2003 | SETRA OF NORTH AMERICA |
| 03V461000 11 Nov 2003 | LIBERTY BUS INCORPORATED |
| 03V429000 3 Nov 2003 | MITSUBISHI MOTORS NORTH AMERICA, INC. |
| 03V223000 16 Jun 2003 | AMERICAN SUZUKI MOTOR CORP. |
| 03V222000 12 Jun 2003 | FORETRAVEL, INC. |
| 03V210000 2 Jun 2003 | ISUZU MOTORS LIMITED |
| 03V191000 5 May 2003 | INDIAN MOTORCYCLE COMPANY |
| 03V160000 29 Apr 2003 | BAYERISCHE MOTOREN WERKE |
NHTSA recalls (public domain) · all recalls of 2003