The defect
ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.
The risk
THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.
The remedy
HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Country Coach Allure | 2004, 2005 |
| Country Coach Inspire | 2004, 2005 |
| Country Coach Intrigue | 2004 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Country Coach Allure | 2004 | 2 | 4 |
| Country Coach Allure | 2005 | 1 | 5 |
| Country Coach Inspire | 2004 | 4 | 5 |
| Country Coach Inspire | 2005 | 7 | 4 |
| Country Coach Intrigue | 2004 | 2 | 4 |
Other steering recalls in 2004
30 of the 601 recall campaigns reported to NHTSA in 2004 concerned the steering; COUNTRY COACH INC filed 64 campaigns in all.
| 04V610000 28 Dec 2004 | GILLIG CORPORATION |
| 04V579000 9 Dec 2004 | DAIMLERCHRYSLER CORPORATION |
| 04V567000 9 Dec 2004 | PIERCE MANUFACTURING |
| 04V522000 3 Nov 2004 | MITSUBISHI FUSO TRUCK OF AMERICA, INC. |
| 04V474000 1 Oct 2004 | NORTH AMERICAN BUS INDUSTRIES, INC. |
| 04V448000 20 Sept 2004 | HINO MOTORS SALES U.S.A., INC. |
| 04V456000 20 Sept 2004 | MACK TRUCKS, INC |
| 04V424000 30 Aug 2004 | VAN HOOL, N.V. |
NHTSA recalls (public domain) · all recalls of 2004