The defect
ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
The remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR DIAMOND COACH AT 1-800-442-4645.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Diamond Coach C3500 | 2001, 2002, 2003, 2004 |
| Diamond Coach E350 | 2000, 2001, 2002, 2003, 2004 |
| Diamond Coach E450 | 2000, 2001, 2002, 2003, 2004 |
| Diamond Coach E550 | 2000, 2001, 2002, 2003, 2004 |
Components: EQUIPMENT ADAPTIVE/MOBILITY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Diamond Coach C3500 | 2001 | 0 | 1 |
| Diamond Coach C3500 | 2002 | 0 | 1 |
| Diamond Coach C3500 | 2003 | 0 | 1 |
| Diamond Coach C3500 | 2004 | 0 | 2 |
| Diamond Coach E350 | 2000 | 0 | 1 |
| Diamond Coach E350 | 2001 | 0 | 1 |
| Diamond Coach E350 | 2002 | 0 | 1 |
| Diamond Coach E350 | 2003 | 0 | 1 |
| Diamond Coach E350 | 2004 | 2 | 1 |
| Diamond Coach E450 | 2000 | 0 | 1 |
| Diamond Coach E450 | 2001 | 0 | 1 |
| Diamond Coach E450 | 2002 | 0 | 1 |
| Diamond Coach E450 | 2003 | 0 | 1 |
| Diamond Coach E450 | 2004 | 0 | 1 |
| Diamond Coach E550 | 2000 | 0 | 1 |
| Diamond Coach E550 | 2001 | 0 | 1 |
| Diamond Coach E550 | 2002 | 0 | 1 |
| Diamond Coach E550 | 2003 | 0 | 1 |
| Diamond Coach E550 | 2004 | 0 | 1 |
Other equipment adaptive/mobility recalls in 2004
17 of the 601 recall campaigns reported to NHTSA in 2004 concerned the equipment adaptive/mobility; DIAMOND COACH CORPORATION filed 13 campaigns in all.
| 04V589000 15 Dec 2004 | ACCUBUILT, INC. |
| 04V562000 26 Nov 2004 | MOBILITY WORKS |
| 04V521000 2 Nov 2004 | CHAMPION BUS, INC. |
| 04V534000 1 Nov 2004 | ELDORADO NATIONAL - CALIFORNIA, INC. |
| 04V520000 26 Oct 2004 | STARCRAFT BUS AND MOBILITY |
| 04V509000 19 Oct 2004 | ORION BUS INDUSTRIES LTD. |
| 04V505000 15 Oct 2004 | DAIMLERCHRYSLER COMMERCIAL BUSES NC |
| 04V500000 14 Oct 2004 | GILLIG CORPORATION |
NHTSA recalls (public domain) · all recalls of 2004