The defect
HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS.
The risk
TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY.
The remedy
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT PARTS@HEARTLANDRVS.COM, OR BY PHONE AT 1-877-262-8032.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Heartland North Country | 2010, 2011 |
| Heartland Trail Runner | 2010, 2011 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Heartland North Country | 2010 | 0 | 4 |
| Heartland North Country | 2011 | 3 | 7 |
| Heartland Trail Runner | 2010 | 1 | 1 |
| Heartland Trail Runner | 2011 | 0 | 4 |
Other equipment recalls in 2010
162 of the 647 recall campaigns reported to NHTSA in 2010 concerned the equipment; HEARTLAND RECREATIONAL VEHICLES, LLC filed 14 campaigns in all.
| 10V652000 28 Dec 2010 | COACH AND EQUIPMENT MFG CORP. |
| 10V645000 27 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V642000 21 Dec 2010 | MERCEDES-BENZ USA, LLC - DBA SPRINTER |
| 10V637000 21 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V653000 20 Dec 2010 | PETERSON INDUSTRIES, INC. |
| 10V626000 17 Dec 2010 | CARRIAGE, INC |
| 10V650000 17 Dec 2010 | ENTEGRA COACH |
| 10V646000 17 Dec 2010 | THOR MOTOR COACH |
NHTSA recalls (public domain) · all recalls of 2010