The defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
The risk
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
The remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 2500 | 2010, 2011 |
| Mercedes-Benz Sprinter 2500 | 2010, 2011 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Freightliner Sprinter 2500 | 2010 | 4 | 5 |
| Freightliner Sprinter 2500 | 2011 | 1 | 4 |
| Mercedes-Benz Sprinter 2500 | 2010 | 14 | 6 |
| Mercedes-Benz Sprinter 2500 | 2011 | 14 | 4 |
Other equipment recalls in 2010
162 of the 647 recall campaigns reported to NHTSA in 2010 concerned the equipment; MERCEDES-BENZ USA, LLC - DBA SPRINTER filed 3 campaigns in all.
| 10V652000 28 Dec 2010 | COACH AND EQUIPMENT MFG CORP. |
| 10V645000 27 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V637000 21 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V653000 20 Dec 2010 | PETERSON INDUSTRIES, INC. |
| 10V626000 17 Dec 2010 | CARRIAGE, INC |
| 10V650000 17 Dec 2010 | ENTEGRA COACH |
| 10V646000 17 Dec 2010 | THOR MOTOR COACH |
| 10V649000 17 Dec 2010 | JAYCO, INC. |
NHTSA recalls (public domain) · all recalls of 2010