The defect
STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 ALLSTAR SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH DECEMBER 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
The risk
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
The remedy
STARCRAFT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARCRAFT AT 1-800-348-7440.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Starcraft Allstar | 2007, 2008, 2009 |
Components: EQUIPMENT ADAPTIVE/MOBILITY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Starcraft Allstar | 2007 | 0 | 7 |
| Starcraft Allstar | 2008 | 1 | 6 |
| Starcraft Allstar | 2009 | 0 | 6 |
Other equipment adaptive/mobility recalls in 2010
50 of the 647 recall campaigns reported to NHTSA in 2010 concerned the equipment adaptive/mobility; STARCRAFT BUS filed 11 campaigns in all.
| 10V538000 2 Nov 2010 | DAIMLER BUSES NORTH AMERICA, INC. |
| 10V354000 30 Jul 2010 | TURTLE TOP |
| 10V353000 30 Jul 2010 | TURTLE TOP |
| 10V351000 27 Jul 2010 | ELDORADO NATIONAL |
| 10V352000 27 Jul 2010 | ELDORADO NATIONAL |
| 10V278000 21 Jun 2010 | STARCRAFT BUS |
| 10V264000 15 Jun 2010 | COACH AND EQUIPMENT MFG CORP. |
| 10V271000 15 Jun 2010 | ALL IN ONE MOBILITY, INC. |
NHTSA recalls (public domain) · all recalls of 2010