The defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
The risk
THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
The remedy
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Sprinter 3500 | 2011 |
Components: SUSPENSION:REAR:SPRINGS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Sprinter 3500 | 2011 | 0 | 1 |
Other suspension recalls in 2011
15 of the 597 recall campaigns reported to NHTSA in 2011 concerned the suspension; SPRINTER ENGINEERING & COMPLIANCE SUPPOR filed 12 campaigns in all.
| 11V602000 22 Dec 2011 | HONDA (AMERICAN HONDA MOTOR CO.) |
| 11V553000 10 Nov 2011 | WINNEBAGO INDUSTRIES INC. |
| 11V464000 6 Sept 2011 | SUBARU OF AMERICA, INC. |
| 11V387000 1 Aug 2011 | ALTEC INDUSTRIES INC. |
| 11V371000 19 Jul 2011 | NISSAN NORTH AMERICA, INC. |
| 11V360000 19 Jul 2011 | GREAT DANE LIMITED PARTNERSHIP |
| 11V320000 10 Jun 2011 | HINO MOTORS SALES U.S.A., INC. |
| 11V244000 20 Apr 2011 | NISSAN NORTH AMERICA, INC. |
NHTSA recalls (public domain) · all recalls of 2011