Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2011 | 0 | 1 |
| 2010 | 3 | 0 |
| 2009 | 0 | 0 |
| 2008 3500 | 6 | 1 |
| 2007 | 1 | 2 |
| 2006 3500 | 21 | 4 |
| 2005 3500 | 14 | 2 |
| 2004 | 2 | 1 |
| 2003 | 2 | 2 |
| 2002 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Engine and engine cooling21
- Tires8
- Structure4
- Service brakes, hydraulic4
- Power train4
- Vehicle speed control3
- Unknown or other2
- Seat belts2
NHTSA ODI complaints, all model years
Recalls
6 campaigns cover the 3500.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE INTERLOCK SWITCH SYSTEM IN THE LIFT MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE RICON WHEELCHAIR PLATFORM LIFT.
ON CERTAIN TRUCKS BUILT ON DODGE AND FREIGHTLINER CHASSIS, THE BRAKE FLUID USED WAS CONTAMINATED WITH COOLANT. DUE TO THE HIGH WATER CONTENT THE BOILING POINT OF THE SUBJECT BRAKE FLUID IS REDUCED.
ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG CAN CRACK AND THE AIR BAG MAY NOT ACTIVATE AS DESIGNED. THIS CONDITION IS SIGNALED TO THE DRIVER BY THE SRS-WARNING LAMP.
NHTSA recalls