The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
The risk
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
The remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford F-350 | 2011, 2012 |
| Ford F-450 | 2011, 2012 |
| Ford F-550 | 2011, 2012 |
Components: ENGINE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford F-350 | 2011 | 136 | 4 |
| Ford F-350 | 2012 | 149 | 4 |
| Ford F-450 | 2011 | 9 | 2 |
| Ford F-450 | 2012 | 14 | 4 |
| Ford F-550 | 2011 | 12 | 5 |
| Ford F-550 | 2012 | 13 | 5 |
Other engine recalls in 2013
7 of the 627 recall campaigns reported to NHTSA in 2013 concerned the engine; Ford Motor Company filed 737 campaigns in all.
| 13V583000 25 Nov 2013 | Ford Motor Company |
| 13V557000 7 Nov 2013 | Toyota Motor Engineering & Manufacturing |
| 13V552000 6 Nov 2013 | Chrysler Group LLC |
| 13V526000 25 Oct 2013 | BMW of North America, LLC |
| 13V395000 4 Sept 2013 | Toyota Motor Engineering & Manufacturing |
| 13V382000 27 Aug 2013 | Honda (American Honda Motor Co.) |
NHTSA recalls (public domain) · all recalls of 2013