The defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet C4500 | 2009 |
| Ford E-350 | 2014, 2017 |
| Ford E-450 | 2005, 2006, 2009, 2010, 2014, 2016 |
| Ford F-450 | 2015, 2017 |
| Ford F-550 | 2017, 2018 |
| Ford Redundant F-250 | 2015 |
| Ford Redundant F-350 | 2018 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chevrolet C4500 | 2009 | 0 | 1 |
| Ford E-350 | 2014 | 17 | 11 |
| Ford E-350 | 2017 | 13 | 4 |
| Ford E-450 | 2005 | 34 | 6 |
| Ford E-450 | 2006 | 20 | 11 |
| Ford E-450 | 2009 | 2 | 9 |
| Ford E-450 | 2010 | 5 | 6 |
| Ford E-450 | 2014 | 5 | 3 |
| Ford E-450 | 2016 | 17 | 4 |
| Ford F-450 | 2015 | 6 | 2 |
| Ford F-450 | 2017 | 21 | 4 |
| Ford F-550 | 2017 | 13 | 5 |
| Ford F-550 | 2018 | 8 | 10 |
| Ford Redundant F-250 | 2015 | 1 | 2 |
| Ford Redundant F-350 | 2018 | 0 | 2 |
Other equipment recalls in 2019
121 of the 880 recall campaigns reported to NHTSA in 2019 concerned the equipment.
| 19V920000 23 Dec 2019 | Riverside RV |
| 19V916000 23 Dec 2019 | Daimler Trucks North America LLC |
| 19V921000 23 Dec 2019 | Aluminum Trailer Company |
| 19V914000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V908000 19 Dec 2019 | Daimler Vans USA, LLC |
| 19V902000 18 Dec 2019 | Forest River, Inc. |
| 19V906000 18 Dec 2019 | Airstream, Inc. |
| 19V884000 11 Dec 2019 | Triple E Recreational Vehicles |
NHTSA recalls (public domain) · all recalls of 2019