The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
The risk
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
The remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford C-Max | 2013, 2014 |
| Ford Escape | 2013, 2014 |
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE | AIR BAGS:SIDE/WINDOW
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford C-Max | 2013 | 187 | 8 |
| Ford C-Max | 2014 | 80 | 8 |
| Ford Escape | 2013 | 2,753 | 18 |
| Ford Escape | 2014 | 2,089 | 16 |
Other air bags recalls in 2014
38 of the 770 recall campaigns reported to NHTSA in 2014 concerned the air bags; Ford Motor Company filed 737 campaigns in all.
| 14V788000 15 Dec 2014 | Honda (American Honda Motor Co.) |
| 14V787000 12 Dec 2014 | Ford Motor Company |
| 14V770000 3 Dec 2014 | Chrysler Group LLC |
| 14V763000 1 Dec 2014 | Subaru of America, Inc. |
| 14V757000 26 Nov 2014 | Toyota Motor Engineering & Manufacturing |
| 14V700000 4 Nov 2014 | Honda (American Honda Motor Co.) |
| 14V668000 24 Oct 2014 | Nissan North America, Inc. |
| 14V667000 24 Oct 2014 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2014