The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
The risk
Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
The remedy
Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Heartland BIG Country | 2015 |
| Heartland BIG Horn | 2015 |
| Heartland Landmark 365 | 2015 |
Components: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Heartland BIG Country | 2015 | 2 | 2 |
| Heartland BIG Horn | 2015 | 5 | 2 |
| Heartland Landmark 365 | 2015 | 0 | 3 |
Other suspension recalls in 2015
64 of the 863 recall campaigns reported to NHTSA in 2015 concerned the suspension; Heartland Recreational Vehicles, LLC filed 62 campaigns in all.
| 15V863000 22 Dec 2015 | Kaufman Trailers |
| 15V838000 14 Dec 2015 | Charmac Trailers Inc. |
| 15V784000 23 Nov 2015 | DS Corp DBA Crossroads RV |
| 15V753000 13 Nov 2015 | Trails West Manufacturing Of Idaho, Inc. |
| 15V727000 3 Nov 2015 | Newmar Corporation |
| 15V725000 3 Nov 2015 | Prevost Cars, Inc. |
| 15V654000 14 Oct 2015 | Newmar Corporation |
| 15V649000 13 Oct 2015 | Great Dane Trailers |
NHTSA recalls (public domain) · all recalls of 2015