The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Audi Q5 | 2009, 2010, 2011, 2012 |
| Audi Q7 | 2007, 2008, 2009, 2010, 2011, 2012 |
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Audi Q5 | 2009 | 31 | 6 |
| Audi Q5 | 2010 | 100 | 4 |
| Audi Q5 | 2011 | 143 | 5 |
| Audi Q5 | 2012 | 168 | 6 |
| Audi Q7 | 2007 | 95 | 3 |
| Audi Q7 | 2008 | 33 | 3 |
| Audi Q7 | 2009 | 21 | 3 |
| Audi Q7 | 2010 | 29 | 3 |
| Audi Q7 | 2011 | 23 | 4 |
| Audi Q7 | 2012 | 29 | 4 |
Other fuel system, gasoline recalls in 2016
27 of the 919 recall campaigns reported to NHTSA in 2016 concerned the fuel system, gasoline; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 16V945000 29 Dec 2016 | Ford Motor Company |
| 16V877000 6 Dec 2016 | Indian Motorcycle Company |
| 16V849000 23 Nov 2016 | Chrysler (FCA US LLC) |
| 16V830000 16 Nov 2016 | Aluminum Trailer Company |
| 16V814000 10 Nov 2016 | Chrysler (FCA US LLC) |
| 16V796000 1 Nov 2016 | Jaguar Land Rover North America, LLC |
| 16V793000 31 Oct 2016 | Mazda North American Operations |
| 16V788000 28 Oct 2016 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2016