The defect
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
The risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
The remedy
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Pierce Arrow XT | 2015, 2016 |
| Pierce Enforcer | 2015, 2016 |
| Pierce Impel | 2015, 2016 |
| Pierce Quantum | 2015, 2016 |
| Pierce Saber | 2015, 2016 |
| Pierce Velocity | 2015, 2016 |
Components: STEERING | STEERING:LINKAGES:TIE ROD ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Pierce Arrow XT | 2015 | 0 | 14 |
| Pierce Arrow XT | 2016 | 8 | 14 |
| Pierce Enforcer | 2015 | 0 | 15 |
| Pierce Enforcer | 2016 | 0 | 16 |
| Pierce Impel | 2015 | 0 | 9 |
| Pierce Impel | 2016 | 0 | 9 |
| Pierce Quantum | 2015 | 0 | 13 |
| Pierce Quantum | 2016 | 0 | 12 |
| Pierce Saber | 2015 | 0 | 8 |
| Pierce Saber | 2016 | 1 | 8 |
| Pierce Velocity | 2015 | 0 | 17 |
| Pierce Velocity | 2016 | 1 | 15 |
Other steering recalls in 2017
47 of the 810 recall campaigns reported to NHTSA in 2017 concerned the steering; Pierce Manufacturing filed 54 campaigns in all.
| 17V791000 8 Dec 2017 | JH Global Services, Inc. |
| 17V714000 14 Nov 2017 | Mercedes-Benz USA, LLC. |
| 17V642000 12 Oct 2017 | HME, Inc. |
| 17V641000 11 Oct 2017 | Caterpillar Inc. |
| 17V631000 9 Oct 2017 | E-One Incorporated |
| 17V629000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V628000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V608000 29 Sept 2017 | Kia Motors America |
NHTSA recalls (public domain) · all recalls of 2017